Italian Speaking Administrator

Our client, a well-established educational training provider in their field, are seeking an Italian Speaking Student Administrator to join their team in East Grinstead.

As they launch a new division, you'll play a key role in helping shape the student experience, with strong potential for career development as the division grows.

*Italian Speaking is essential*
*Own transport is essential due to location*


Key Responsibilities:

• Serve as the first point of contact for students, addressing queries on course access, accounts, and payment issues.
• Enrol students onto courses, send out welcome emails and welcome packs.
• Process cancellations, deferrals, and reschedule students, enrolling them onto new courses as needed.
• Complete and manage enrolment forms and additional support requests.
• Support students throughout their journey from enrolment to course completion.

Ideal Candidate:

• Strong communication skills in both Italian & English.
• Previous administration experience is desirable.
• Excellent telephone manner, with an empathetic approach.
• Comfortable with technology & online systems.
• A car is required due to the office location.

Package:

• £23,000 - £28,000 per annum (DOE)
• Monday - Friday, 9am - 5pm
• Hybrid working opportunity after 3 months (2 days from home, 3 days in office)
• 20 days + bank holidays, increasing yearly to 26 days + bank holidays

This is a unique opportunity to be part of a new division with room for development and growth. As the division expands, you’ll have the chance to shape your role and potentially advance in a dynamic, supportive environment. Apply today to hear more.