Customer Service Advisor
447104541

£24,000 - £25,000 Per Annum

Full Time

Permanent

Burgess Hill, West Sussex

Customer Service And Call Centre

Posted 6 days ago

Expires In 22 Days

Job Description

We are recruiting on behalf of a reputable healthcare insurance company in Burgess Hill, seeking a Customer Service Advisor to join their team on an initial 9-month maternity cover contract.
This is an excellent opportunity for someone with a background in customer service or insurance who thrives in a dynamic and supportive environment.

Please Note: This is a maternity cover position for 9 months initially.

Key Responsibilities:
  • Provide administrative support for all insurance claims via telephone, email, and live chat.
  • Assist new and existing customers, brokers, and agents with inquiries and claims.
  • Open new cases and ensure accurate documentation is collated from claimants, insurers, and third parties.
  • Process new business documents and maintain up-to-date records.

About You:
  • Previous experience in a customer service or insurance advisor role (beneficial but not essential).
  • Strong communication skills, both written and verbal.
  • A professional and empathetic approach when dealing with customers.

What's on Offer:
  • Competitive salary of up to £25,000 per annum (pro rata).
  • Monday - Friday, 9am - 5pm, 1 hour lunch break.
  • 20 days annual leave (pro rata).
  • Initial 9-month fixed term contract.

If you're a proactive and customer-focused professional looking for your next challenge, we'd love to hear from you!

Lauren Cox

lauren.cox447@pertemps.co.uk

01293 646999

Division 447

Pertemps Crawley

1A Brittingham House

Peglar Way

Crawley

West Sussex

RH11 7AE

01293 646 999

View Branch Details
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