Reporting & Insights Lead

The Reporting & Insights Lead is responsible for developing and maintaining high-quality, timely management information to support governance, proactive decision-making, and performance evaluation. This includes implementing dashboards and reporting frameworks, ensuring data consistency across AM&E delivered Projects, and providing actionable insights tailored to the needs of the AM&E organisation.

What you’ll be doing as a Reporting & Insights Lead

• Develop and maintain dashboards for the AM&E deliverer in the corporate system, ensuring they are updated and published monthly to provide clear insights for governance and decision-making.
• Operate the Performance Measurement Cycle to ensure timely, accurate, and actionable data is provided to key stakeholders. Deliver reports tailored to the needs of the AM&E organisation to support proactive management of AM&E delivered projects.
• Ensure alignment with the Hub’s Performance Data Model and standardise reporting practices across AM&E, maintaining consistency and accuracy in all performance measurement outputs.
• Lead and manage Reporting & Insights resources within the Spoke, fostering a culture of continuous improvement and ensuring the adoption of best practices in data visualisation and reporting.
• Provide timely, reliable, and fit-for-purpose insights to support Strategic Sponsors and stakeholders in making informed decisions about AM&E Performance and deliverability
• Ensure dashboards for AM&E are developed, maintained, and updated monthly in the corporate system, providing clear and actionable insights to support governance and decision-making.
• Ensure alignment with the Hub’s Performance Data Model and Performance Measurement Cycle, standardising reporting practices and ensuring data is accurate, consistent, and fit for purpose.
• Deliver high-quality, tailored reports and insights to key stakeholders, enabling evidence-based decisions and proactive management of AM&E performance and deliverability
• Lead the Spoke’s Reporting & Insights team, fostering collaboration, adopting best practices in data visualisation and reporting, and building team capability.

Base Location: Hybrid – Reading

Working Pattern or hours:  36 hours

What you should bring to the role

To thrive in this role, the essential criteria you’ll need is:

• Proven expertise in setting up and delivering reporting and insights frameworks for large-scale, complex portfolios.
• Experience in implementing performance measurement cycles and reporting hierarchies.
• Strong data analysis and visualisation skills, with the ability to interpret complex datasets into actionable insights.
• Ability to influence and manage stakeholders across multidisciplinary teams.
• Degree or equivalent in Business Management, Commercial, Finance, Engineering or Project Management related subject.
• APM qualification or equivalent.
• Experience of P3M.
• Data management frameworks and architectures.
• Data analysis and insights frameworks and architectures.
• Ability to explain and present complex issues so that they are easy to understand and ensure key project and programme issues are understood by internal and external senior stakeholders.

Additional skills and experiences would be great to have/bring:

• Substantial experience of Power BI or an equivalent reporting tool/system
• Familiarity with the utilities or water sector or other regulated industries
• Experience in managing data quality and addressing inconsistencies across large datasets
• Involvement in continuous improvement initiatives to enhance reporting capabilities

What’s in it for you?

• Competitive salary up to £75,000 per annum, depending on experience.
• Annual Leave - 26 days holiday per year increasing to 30 with the length of service. (plus bank holidays) 
• Car Allowance.
• Private Medical Health Care.
• Performance-related pay plan directly linked to company performance measures and targets.
• Generous Pension Scheme through AON.
• Access to lots of benefits to help you take care of you and your family’s health and wellbeing, and your finances – from annual health MOTs and access to physiotherapy and counselling, to Cycle to Work schemes, shopping vouchers and life assurance.

Find out more about our benefits and perks (Please note different T&Cs apply if on secondment)

Who are we?

We’re the UK’s largest water and wastewater company, with more than 16 million customers relying on us every day to supply water for their taps and toilets. We want to build a better future for all, helping our customers, communities, people, and the planet to thrive. It’s a big job and we’ve got a long way to go, so we need help from passionate and skilled people, committed to making a difference and getting us to where we want to be in the years and decades to come.

Learn more about our purpose and values

Working at Thames Water

Thames Water is a unique, rewarding, and diverse place to work, where every day you can make a difference, yet no day is the same. As part of our family, you’ll enjoy meaningful career opportunities, flexible working arrangements and excellent benefits.

If you’re looking for a sustainable and successful career where you can make a daily difference to millions of people’s lives while helping to protect the world's water for future generations, we’ll be here to support you every step of the way. Together, we can build a better future for our customers, our region, and our planet.

Real purpose, real support, real opportunities. Come and join the Thames Water family. Why choose us? Learn more.

We’re committed to being a great, diverse, and inclusive place to work. We welcome applications from everyone and want to ensure you feel supported throughout the recruitment process. If you need any adjustments, whether that’s extra time, accessible formats, or anything else just let us know, we’re here to help and support.

When a crisis happens, we all rally around to support our customers. As part of Team Thames, you’ll have the opportunity to sign up to support our customers on the frontline as an ambassador. Full training will be given for what is undoubtedly an incredibly rewarding experience. It’s also a great opportunity to learn more about our business and meet colleagues.

Disclaimer: Due to the high volume of applications we receive, we may close the advert earlier than the advertised date. We encourage you to apply as soon as possible to avoid disappointment.