Regulatory Information Manager

The Regulatory Information Manager plays a pivotal role in ensuring Thames Water’s compliance with environmental regulations and mitigating enforcement risks related to water discharge non-compliance and pollution incidents. Acting as the operational lead for regulatory information management, this role bridges the gap between strategic enforcement oversight and technical delivery.

What you’ll be doing as a Regulatory Information Manager

• Assure the preparation of regulatory responses and submissions to the Environment Agency, ensuring factual accuracy, completeness, and alignment with company values.

• Critically review and approve team submissions as the final stage of assurance before external submission.
• Line manage and develop a team of Regulatory Advisors, providing coaching, feedback, and support for professional growth.
• Build and maintain strong relationships with internal stakeholders, the legal team, senior leadership, and external partners such as the Environment Agency and Eversheds
• Oversee development of team procedures, ensuring adherence to best practice and regulatory requirements, as well as risks and controls of processes.
• Facilitate business-wide learning from compliance incidents
• Horizon scan regulatory changes and feed insights to the Reg Information and Enforcement Manager.

Base location – Hybrid – Clear Water Court, Vastern Road, Reading

Working pattern – 36 hours

What you should bring to the role
The essential criteria to help you succeed in this role are:

• An Environmental Science, Legal, Investigative degree or equivalent qualification
• Experience of working within environmental compliance, environmental risk & assurance or environmental audit
• High level of professional writing skills
• Ability to coach, support, and develop their team
• Excellent communication skills to communicate effectively with team members, stakeholders, and senior management, ensuring that everyone is on the same page and understands their responsibilities

 
Extra qualities that would be a great fit for our team:

• Previous experience of working with regulatory enforcement
• Relevant experience in an applicable sector, operational role, technical position or knowledge of wastewater and/or clean water processes would be advantageous

What’s in it for you?

• Competitive salary from £52,050 to £62,000 per annum depending on experience
• Annual Leave - 26 days holiday per year, increasing to 30 with the length of service (plus bank holidays)
• Performance-related pay plan directly linked to company performance measures and targets
• Generous Pension Scheme through AON
• Access to lots of benefits to help you take care of you and your family’s health and wellbeing, and your finances – from annual health MOTs and access to physiotherapy and counselling, to Cycle to Work schemes, shopping vouchers and life assurance.

Find out more about our benefits and perks

Who are we?
We’re the UK’s largest water and wastewater company, with more than 16 million customers relying on us every day to supply water for their taps and toilets. We want to build a better future for all, helping our customers, communities, people, and the planet to thrive. It’s a big job, and we’ve got a long way to go, so we need help from passionate and skilled people, committed to making a difference and getting us to where we want to be in the years and decades to come.

Learn more about our purpose and values.
Working at Thames Water
Thames Water is a unique, rewarding, and diverse place to work, where every day you can make a difference, yet no day is the same. As part of our family, you’ll enjoy meaningful career opportunities, flexible working arrangements and excellent benefits.

If you’re looking for a sustainable and successful career where you can make a daily difference to millions of people’s lives while helping to protect the world of water for future generations, we’ll be here to support you every step of the way. Together, we can build a better future for our customers, our region, and our planet.

Real purpose, real support, real opportunities. Come and join the Thames Water family. Why choose us? Learn more.

We’re committed to being a great, diverse, and inclusive place to work. We welcome applications from everyone and want to ensure you feel supported throughout the recruitment process. If you need any adjustments, whether that’s extra time, accessible formats, or anything else, just let us know. We’re here to help and support.

When a crisis happens, we all rally around to support our customers. As part of Team Thames, you’ll have the opportunity to sign up to support our customers on the frontline as an ambassador. Full training will be given for what is undoubtedly an incredibly rewarding experience. It’s also a great opportunity to learn more about our business and meet colleagues.

Disclaimer: Due to the high volume of applications we receive, we may close the advert earlier than the advertised date, so we encourage you to apply as soon as possible to avoid disappointment.