Regulatory Enforcement Advisor

This is an exciting opportunity for an individual to contribute to Thames Water’s mitigation of enforcement risk because of water discharge non-compliance against an environmental permit and/or pollution incident.

You will be part of a team responding to the Environment Agency (EA) across a variety of communication mediums. This high-profile role will involve working with our legal team at Eversheds Sutherland and the Environment Agency. As a result, you will gain exposure across the business at all levels and can contribute towards the company's wider environmental function.

What you’ll be doing as a Regulatory Enforcement Advisor
In this role, you will respond to Environment Agency (EA) formal requests for information as part of a criminal investigation within the regulatory deadline via written correspondence. You will also be responsible for drafting a statement that a senior manager will read out to the EA under Caution.

• You will interrogate the formal information request in the first instance to understand if the basis of the request is factually correct, and if not, you will need to clarify the facts as part of your prepared written correspondence.
• You will be working closely with multiple stakeholders across the business to gather the relevant information and act as a level of assurance by assessing whether the mitigation and actions to reduce the risk of recurrence are robust enough to satisfy the EA.
• Project manage multiple information providers.
• Ensure our response is finalised promptly and within the agreed and/or regulatory deadline.
• Prepare any further follow-up information to be provided under caution as a result of the interview.
• Working with the business to promote, recognise and understand associated enforcement risk, mitigating actions available to TWUL and our regulatory obligations/commitments.
• Routinely chair and facilitate meetings with information providers, ensuring you are well prepared, organised, and all attendees understand the purpose of the meeting in advance.

Base location: Hybrid- Clearwater Court, Vastern Rd, Reading RG1 8DB.

Requirements for the role: Occasional Travel to sites

Working hours: 36 hours, Monday-Friday.

What you should bring to the role

• Ability to project manage and manage your workload effectively.
• Able to work within a team environment with excellent interpersonal and organisational skills.
• Confident in communicating with multiple internal and external stakeholders on a day-to-day basis by using a variety of communication mediums, and experience in answering challenging questions.
• Ability to produce reports, incident reviews, and interpret data, and communicate this verbally as well as in writing.
• Ability to work with large data sets and different types of data (quantitative and qualitative.
• A good working knowledge of Microsoft Office and SharePoint
• Ability to understand the Environment Agency’s Common Incident Classification Scheme (CICS), 16_02 and Compliance Classification Scheme (CCS).
• An Environmental Science, Legal, or Investigative degree or equivalent qualification would be advantageous.

What’s in it for you?

• Competitive salary of up to £50,000 per annum depending on experience
• Annual Leave - 26 days holiday per year increasing to 30 with the length of service (plus bank holidays)
• Performance-related pay plan directly linked to company performance measures and targets
• Generous Pension Scheme through AON
• Access to lots of benefits to help you take care of you and your family’s health and wellbeing, and your finances – from annual health MOTs and access to physiotherapy and counselling, to Cycle to Work schemes, shopping vouchers and life assurance.

Find out more about our benefits and perks

Who are we?
We’re the UK’s largest water and wastewater company, with more than 16 million customers relying on us every day to supply water for their taps and toilets. We want to build a better future for all, helping our customers, communities, people, and the planet to thrive. It’s a big job and we’ve got a long way to go, so we need help from passionate and skilled people, committed to making a difference and getting us to where we want to be in the years and decades to come.

Learn more about our purpose and values
Working at Thames Water
Thames Water is a unique, rewarding, and diverse place to work, where every day you can make a difference, yet no day is the same. As part of our family, you’ll enjoy meaningful career opportunities, flexible working arrangements and excellent benefits.

If you’re looking for a sustainable and successful career where you can make a daily difference to millions of people’s lives while helping to protect the world of water for future generations, we’ll be here to support you every step of the way. Together, we can build a better future for our customers, our region, and our planet.

Real purpose, real support, real opportunities. Come and join the Thames Water family. Why choose us? Learn more.

We’re committed to being a great, diverse, and inclusive place to work. We welcome applications from everyone and want to ensure you feel supported throughout the recruitment process. If you need any adjustments, whether that’s extra time, accessible formats, or anything else, just let us know. We’re here to help and support.

When a crisis happens, we all rally around to support our customers. As part of Team Thames, you’ll have the opportunity to sign up to support our customers on the frontline as an ambassador. Full training will be given for what is undoubtedly an incredibly rewarding experience. It’s also a great opportunity to learn more about our business and meet colleagues.

Disclaimer: Due to the high volume of applications we receive, we may close the advert earlier than the advertised date, so we encourage you to apply as soon as possible to avoid disappointment.