L&D Induction Coordinator

FIXED TERM CONTRACT 4-6 MONTHS

The Induction Coordinator is responsible for the planning, coordination, and continuous improvement of the employee induction experience. This role ensures all logistical, administrative, and stakeholder engagement aspects of induction programs are executed efficiently and effectively, without direct facilitation or delivery of training content.

What you’ll be doing as a L&D Induction Coordinator

• Schedule and manage induction sessions in collaboration with internal stakeholders.
• Maintain and update induction schedules, agendas, and supporting materials.
• Coordinate venue bookings, virtual meeting links, and technology requirements.
• Attend inductions in the capacity of a host to support the facilitators.
• Liaise with People, IT, Facilities, and hiring managers to ensure all onboarding elements are aligned and delivered on time.
• Act as the primary point of contact for new starters regarding induction logistics.
• Prepare and distribute induction communications, welcome packs, and onboarding guides.
• Maintain accurate records of attendance, feedback, and onboarding progress.
• Collect and analyse feedback from new starters and stakeholders to identify areas for improvement.
• Support the development of new tools and resources to enhance the induction experience.
• Generate reports on induction metrics and trends for leadership review.

Base Location: Reading – Hybrid

Working Hours: 36 Hours

What you should bring to the role

To thrive in this role, the essential criteria you’ll need is:

• Proven experience in coordination, administration, or HR/Learning support roles.
• Strong organisational and time management skills.
• Excellent written and verbal communication.
• Proficiency in Microsoft Office.
• Ability to manage multiple priorities and stakeholders simultaneously.

Additional skills and experiences would be great to have/bring:

• Experience in onboarding or employee lifecycle processes.
• Familiarity with SABA.
• A proactive, detail-oriented, and service-focused mindset.

What’s in it for you?

• Competitive salary offering between £25,000-£35,000 per annum, depending on experience. Annual Leave - 24 days holiday per year, increasing to 28 with the length of service (plus bank holidays)
• Performance-related pay plan directly linked to company performance measures and targets.
• Generous Pension Scheme through AON.
• Access to lots of benefits to help you take care of you and your family’s health and wellbeing, and your finances – from annual health MOTs and access to physiotherapy and counselling, to Cycle to Work schemes, shopping vouchers and life assurance.

Find out more about our benefits and perks

Who are we?

We’re the UK’s largest water and wastewater company, with more than 16 million customers relying on us every day to supply water for their taps and toilets. We want to build a better future for all, helping our customers, communities, people, and the planet to thrive. It’s a big job and we’ve got a long way to go, so we need help from passionate and skilled people, committed to making a difference and getting us to where we want to be in the years and decades to come.

Learn more about our purpose and values

Working at Thames Water

Thames Water is a unique, rewarding, and diverse place to work, where every day you can make a difference, yet no day is the same. As part of our family, you’ll enjoy meaningful career opportunities, flexible working arrangements and excellent benefits.

If you’re looking for a sustainable and successful career where you can make a daily difference to millions of people’s lives while helping to protect the world of water for future generations, we’ll be here to support you every step of the way. Together, we can build a better future for our customers, our region, and our planet.

Real purpose, real support, real opportunities. Come and join the Thames Water family. Why choose us? Learn more.

We’re committed to being a great, diverse, and inclusive place to work. We welcome applications from everyone and want to ensure you feel supported throughout the recruitment process. If you need any adjustments, whether that’s extra time, accessible formats, or anything else just let us know, we’re here to help and support.

When a crisis happens, we all rally around to support our customers. As part of Team Thames, you’ll have the opportunity to sign up to support our customers on the frontline as an ambassador. Full training will be given for what is undoubtedly an incredibly rewarding experience. It’s also a great opportunity to learn more about our business and meet colleagues.

Disclaimer: due to the high volume of applications we receive, we may close the advert earlier than the advertised date, so we encourage you to apply as soon as possible to avoid disappointment.