Lead Business Analyst

As a Lead Business Analyst, you’ll play a pivotal role in driving Thames’ strategic transformation — translating business goals into actionable insights and ensuring every initiative delivers measurable results.

What you’ll be doing as a  Lead Business  Analyst

• Ability to challenge and influence stakeholders up to the executive level, manage relationships effectively, and communicate clearly and regularly
• Manage the pipeline of initiatives, support the business to understand its potential requirements, and define the business need to an outline level.
• Accountable for the Business Analysis Approach for projects within their domain, conduct progress reviews, act as an escalation point, and facilitate remediation
• The role requires a strategic approach, focusing on complex solutions and driving new business opportunities
• Ensure the business analysis team are compliant with Thames delivery methodologies and processes
• Drives the prioritisation of requirements with Product Owners and Portfolio lead to facilitate decision-making to maximise value and minimise cost
• Lead continuous improvement of the Practice, helping lead the adoption of agile principles, practices, and cultural changes
• Developing the digital skills and capabilities within the business analyst teams to meet future business and technology needs

Base location – Hybrid – Clear Water Court Reading
Working pattern – 36 hours

What you should bring to the role
The essential criteria to help you succeed in this role is:

• Extensive experience working in a Digital Business Analysis project environment at senior level
• Portfolio management for incoming project ideas
• Line management with the ability to coach and mentor others
• BCS Diploma or Equivalent in Business Analysis

Extra qualities that would be a great fit for our team:

• Understanding of the Water Industry, the culture and regulatory accountabilities
• Certification/experience of DevOps tools, processes, and methodology
• Information Technology or similar qualification to Batchelor degree or equivalent level

What’s in it for you?

• Competitive salary up to £90,000 per annum
• Annual Leave - 26 days holiday per year increasing to 30 with the length of service (plus bank holidays)
• Car Allowance
• Performance-related pay plan directly linked to company performance measures and targets
• Generous Pension Scheme through AON
• Private Medical Health Care
• Access to lots of benefits to help you take care of you and your family’s health and wellbeing, and your finances – from annual health MOTs and access to physiotherapy and counselling, to Cycle to Work schemes, shopping vouchers and life assurance.

Find out more about our benefits and perks

Who are we?
We’re the UK’s largest water and wastewater company, with more than 16 million customers relying on us every day to supply water for their taps and toilets. We want to build a better future for all, helping our customers, communities, people, and the planet to thrive. It’s a big job and we’ve got a long way to go, so we need help from passionate and skilled people, committed to making a difference and getting us to where we want to be in the years and decades to come.

Learn more about our purpose and values

Working at Thames Water
Thames Water is a unique, rewarding, and diverse place to work, where every day you can make a difference, yet no day is the same. As part of our family, you’ll enjoy meaningful career opportunities, flexible working arrangements and excellent benefits.

If you’re looking for a sustainable and successful career where you can make a daily difference to millions of people’s lives while helping to protect the world of water for future generations, we’ll be here to support you every step of the way. Together, we can build a better future for our customers, our region, and our planet.

Real purpose, real support, real opportunities. Come and join the Thames Water family. Why choose us? Learn more.

We’re committed to being a great, diverse, and inclusive place to work. We welcome applications from everyone and want to ensure you feel supported throughout the recruitment process. If you need any adjustments, whether that’s extra time, accessible formats, or anything else just let us know, we’re here to help and support.

When a crisis happens, we all rally around to support our customers. As part of Team Thames, you’ll have the opportunity to sign up to support our customers on the frontline as an ambassador. Full training will be given for what is undoubtedly an incredibly rewarding experience. It’s also a great opportunity to learn more about our business and meet colleagues.

Disclaimer: due to the high volume of applications we receive, we may close the advert earlier than the advertised date, so we encourage you to apply as soon as possible to avoid disappointment.