Project Manager

At Thames Water, we deliver life’s essential service so our customers, communities, and the environment can thrive. Every day, we supply 2.6 billion litres of clean water and manage wastewater for 16 million customers through a network of 32,000 km of pipes across London and the Thames Valley.
 
We’re on an exciting journey to modernise the way we work, and digital transformation plays a huge part in this. By joining us, you’ll be at the heart of one of the UK’s most ambitious programmes to transform how we deliver for our colleagues, customers, and communities.
 
What you’ll be doing as a Project Manager
We are embarking on a major transformation of our HR and Payroll systems with the implementation of SAP SuccessFactors. To lead this journey, we’re looking for an experienced Project Manager who will spearhead the end-to-end deployment of this pivotal ERP solution.
 
As a Project Manager, you will:

• Lead the end-to-end implementation of SAP SuccessFactors for HR and Payroll.
• Actively engage in programme resources and establish delivery plans, governance, and risk controls.
• Apply the SAP Activate methodology to structure, guide, and monitor delivery.
• Build strong relationships with internal stakeholders across People, Finance, Digital, Commercial/Procurement, ERP Programme, and senior leadership.
• Act as the main interface with our System Integrator to ensure delivery and alignment.
• Develop and execute a business change strategy, including supplier enablement, training, and employee portal adoption.
• Oversee data migration, cleansing, transformation, and validation, ensuring business sign-off.
• Ensure smooth integration with existing ERP and People systems.
• Define, monitor, and report on KPIs and benefits realisation aligned with programme objectives.

 
Base location: Hybrid - Clearwater Court - RG1 8DB
Working hours: 38.5 hours, Monday to Friday
 
What you should bring to the role:

Essential:
The essential criteria to help you succeed in this role are:

• Degree in Business, IT, or related field.
• SAP SuccessFactors certification or equivalent hands-on implementation experience.
• Track record of leading SAP HR/Payroll SuccessFactors implementations, ideally within utilities or regulated industries.
• Proficiency in HR and Payroll processes, ERP integrations, and SAP Activate methodology.
• Strong stakeholder management and communication skills at all levels.
• Experience in data governance, change management, and supplier enablement.
• Proven ability to lead cross-functional teams and manage third-party partners.

 
Desirable:
Additional skills and experiences would be great to have or bring:

• Project Management qualification (e.g., PRINCE2, PMP)
• Skilled in applying change management frameworks.
• Strategic thinker with the ability to align technology to business goals.
• Strong problem-solving skills and ability to influence at all levels.
• Collaborative leader who can coach, mentor, and inspire high-performing teams.

 
What’s in it for you?

• Competitive salary up to £70,000 per annum, depending on experience.
• Annual Leave: 26 days holiday per year, increasing to 30 with the length of service (plus bank holidays)
• Performance-related pay plan directly linked to both company and individual performance measures and targets
• Generous Pension Scheme through AON
• Access to lots of benefits to help you take care of you and your family’s health and wellbeing, and your finances – from annual health MOTs and access to physiotherapy and counselling, to Cycle to Work schemes, shopping vouchers and life assurance.

 
Find out more about our benefits and perks

Who are we?
We’re the UK’s largest water and wastewater company, with more than 16 million customers relying on us every day to supply water for their taps and toilets. We want to build a better future for all, helping our customers, communities, people, and the planet to thrive. It’s a big job and we’ve got a long way to go, so we need help from passionate and skilled people, committed to making a difference and getting us to where we want to be in the years and decades to come.

Learn more about our purpose and values

Working at Thames Water
Thames Water is a unique, rewarding, and diverse place to work, where every day you can make a difference, yet no day is the same. As part of our family, you’ll enjoy fast-tracked career opportunities, flexible working arrangements and excellent benefits.

Whether you’re interested in a role in one of our call centres or science labs, we’re looking for people like you with real passion and a burning desire to make things better.

So, if you’re looking for a sustainable and successful career where you can make a daily difference to millions of people’s lives while helping to protect the world of water for future generations, we’ll be here to support you every step of the way. Together, we can build a better future for our customers, our region and our planet.

Real purpose, real support, real opportunities. Come and join the Thames Water family. Why choose us? Learn more.

Our overarching aim is to ensure that Thames Water is great, diverse, and inclusive place to work. We welcome applications from everyone and offer extra support for those who need it throughout the recruitment process. Our aim is to remove any real or perceived barriers to success, so if you need assistance, we’re here to help and support.

When a crisis happens, we all rally around to support our customers. As part of Team Thames, you’ll have the opportunity to sign up to support our customers on the frontline as an ambassador. Full training will be given for what is undoubtedly an incredibly rewarding experience. It’s also a great opportunity to learn more about our business and meet colleagues.

Disclaimer: Due to the high volume of applications we receive, we may close the advert earlier than the advertised date, so we encourage you to apply as soon as possible to avoid disappointment.