Product Manager

We’re looking for a Product Owner to come and work within our Smart Waste Product team and to lead the development of digital tools for Waste Operations, helping Thames Water become a leading digital-first utility. You’ll work closely with delivery teams and stakeholders to define product strategy, prioritise the roadmap, and ensure our solutions deliver measurable business value. This role plays a key part in improving operational performance and supporting environmental outcomes through data-driven decision-making.

What you’ll be doing as a Product Owner
You’ll lead the development and enhancement of digital products that support Smart Waste operations, acting as the bridge between business needs and technical delivery. This includes a new product focused on river quality and data, developed in response to AMP8 environmental regulations. This product will help the business better understand the health of our rivers and take meaningful action based on data insights.

Your key responsibilities will include:

• Setting the product vision and strategy aligned to real-world business goals, including environmental outcomes.
• Defining and managing the product roadmap in collaboration with stakeholders.
• Translating business needs into clear problem statements and user stories.
• Prioritising the product backlog and ensuring requirements are well-defined.
• Measuring and communicating the business value delivered by the product.
• Championing lean and agile practices to drive continuous value delivery.
• Supporting agile ceremonies and fostering a high-performing delivery culture.
• Building strong relationships with end users and senior stakeholders.
• Advocating change, learning, and continuous improvement.
• Identifying product enhancements, new features or even new products which support our waste AO&CD business.

Location: Hybrid – Kemble Court, RG2 6AD

Please note internal title for this role is Product Manager

What you should bring to the role
We’re looking for a strategic thinker with a passion for digital innovation and a strong track record in product ownership. You’ll be comfortable working in agile environments and collaborating across teams to deliver impactful solutions. A good understanding of environmental regulations and a desire to make a real difference to the natural world will be key to success in this role.
To be successful, you’ll need:

• Proven experience in product ownership, agile delivery, and backlog management.
• Experience working alongside operations to deliver digital solutions, with experience in waste operations and regulations being highly desirable.
• Strong strategic thinking and analytical skills.
• Excellent stakeholder engagement and communication abilities.
• Experience working in cross-functional teams and delivering continuous improvement.
• Strong leadership and interpersonal skills to motivate and support delivery teams.
• A strong understanding of business change and how to ensure this is central to product delivery.

What’s in it for you?

• Offering a salary of £62,650 per annum
• 26 days holiday per year, increasing to 30 with the length of service (plus bank holidays)
• Car Allowance
• Performance-related pay plan directly linked to both company and individual performance measures and targets
• Generous Pension Scheme through AON
• Private Medical Health Care
• Access to lots of benefits to help you take care of you and your family’s health and wellbeing, and your finances – from annual health MOTs and access to physiotherapy and counselling, to Cycle to Work schemes, shopping vouchers and life assurance.

Find out more about our benefits and perks

Who are we?
We’re the UK’s largest water and wastewater company, with more than 16 million customers relying on us every day to supply water for their taps and toilets. We want to build a better future for all, helping our customers, communities, people, and the planet to thrive. It’s a big job and we’ve got a long way to go, so we need help from passionate and skilled people, committed to making a difference and getting us to where we want to be in the years and decades to come.

Learn more about our purpose and values

Working at Thames Water
Thames Water is a unique, rewarding, and diverse place to work, where every day you can make a difference, yet no day is the same. As part of our family, you’ll enjoy fast-tracked career opportunities, flexible working arrangements and excellent benefits.

Whether you’re interested in a role in one of our call centres or science labs, we’re looking for people like you with real passion and a burning desire to make things better.

So, if you’re looking for a sustainable and successful career where you can make a daily difference to millions of people’s lives while helping to protect the world of water for future generations, we’ll be here to support you every step of the way. Together, we can build a better future for our customers, our region and our planet.

Real purpose, real support, real opportunities. Come and join the Thames Water family. Why choose us? Learn more.

Our overarching aim is to ensure that Thames Water is great, diverse, and inclusive place to work. We welcome applications from everyone and offer extra support for those who need it throughout the recruitment process. Our aim is to remove any real or perceived barriers to success, so if you need assistance, we’re here to help and support.

When a crisis happens, we all rally around to support our customers. As part of Team Thames, you’ll have the opportunity to sign up to support our customers on the frontline as an ambassador. Full training will be given for what is undoubtedly an incredibly rewarding experience. It’s also a great opportunity to learn more about our business and meet colleagues.

Disclaimer: Due to the high volume of applications we receive, we may close the advert earlier than the advertised date, so we encourage you to apply as soon as possible to avoid disappointment.