Wastewater Process Controller

This role is all about helping us maintain a safe and smooth operation of our wastewater network every day. You’ll be part of the team that monitors treatment works, pumping stations, and sewer catchments, ensuring we respond quickly to flooding and pollution risks. Much of your work will involve looking at live system data, understanding what it’s telling you, and helping coordinate the right actions with our field and operational teams. It’s a hands-on role where you’ll learn how the whole wastewater system works and play an important part in improving how we manage it in the future.

What you’ll be doing as a Wastewater Process Controller

• Learning the day-to-day responsibilities of wastewater control so you can support the control room during busy periods, especially in wet weather
• Monitoring alarms, analysing system behaviour and helping coordinate the right response
• Working with SCADA, SMART Tools, GIS and other systems to understand risks across multiple wastewater catchments
• Helping develop improved ways of visualising wastewater networks by producing system drawings and overlaying data from different sources
• Supporting the move toward catchment-based control and future integrated control room design
• Commissioning and helping run a test catchment control desk to support new ways of working
• Engaging with control, operations, logistics, scheduling and planning teams to understand challenges and help shape improvements
• Contributing clear communication and updates on what you discover as new tools, systems and processes develop

Location: Reading – Kemble Court, RG2 6AD
Working hours: Monday – Friday 09:00-17:00
Please note, this is a 12-month fixed-term contract/secondment

What you should bring to the role
Essential skills:
• Experience using geographical maps, piping drawings, schematics, system drawings or process flow diagrams
• Strong IT skills, including Excel, Word, email and databases
• Ability to analyse data, solve problems and understand system patterns
Desirable:
• Experience producing or editing maps, schematics or system drawings, and working with larger data sets
• Experience with SCADA, SMART Tools, GIS, alarm handling or other control/monitoring systems
• Understanding of wastewater networks, hydraulic systems, process plants, environmental impacts, or experience in utilities, planning, scheduling or operations teams

What’s in it for you?

• Competitive salary up to £40,000 per annum.
• 24 days holiday per year, increasing to 28 with the length of service. (plus bank holidays)
• Performance-related pay plan up to 10% of salary.
• Generous Pension Scheme through AON.
• Access to lots of benefits to help you take care of yourself and your family’s health and wellbeing, and your finances – from annual health MOTs and access to physiotherapy and counselling, to Cycle to Work schemes, shopping vouchers and life assurance.

Find out more about our benefits and perks

Who are we?
We’re the UK’s largest water and wastewater company, with more than 16 million customers relying on us every day to supply water for their taps and toilets. We want to build a better future for all, helping our customers, communities, people, and the planet to thrive. It’s a big job and we’ve got a long way to go, so we need help from passionate and skilled people, committed to making a difference and getting us to where we want to be in the years and decades to come.
Learn more about our purpose and values

Working at Thames Water
Thames Water is a unique, rewarding, and diverse place to work, where every day you can make a difference, yet no day is the same. As part of our family, you’ll enjoy meaningful career opportunities, flexible working arrangements and excellent benefits.
If you’re looking for a sustainable and successful career where you can make a daily difference to millions of people’s lives while helping to protect the world of water for future generations, we’ll be here to support you every step of the way. Together, we can build a better future for our customers, our region, and our planet.

Real purpose, real support, real opportunities. Come and join the Thames Water family. Why choose us? Learn more.

We’re committed to being a great, diverse, and inclusive place to work. We welcome applications from everyone and want to ensure you feel supported throughout the recruitment process. If you need any adjustments, whether that’s extra time, accessible formats, or anything else just let us know, we’re here to help and support.

When a crisis happens, we all rally around to support our customers. As part of Team Thames, you’ll have the opportunity to sign up to support our customers on the frontline as an ambassador. Full training will be given for what is undoubtedly an incredibly rewarding experience. It’s also a great opportunity to learn more about our business and meet colleagues.

Disclaimer: due to the high volume of applications we receive, we may close the advert earlier than the advertised date, so we encourage you to apply as soon as possible to avoid disappointment.