Team Leader / Supervisor – Data Processing & Administration

Team Leader / Supervisor – Data Processing & Administration

📍 Milton Keynes
💰 £15.70 per hour
🕒 Monday–Friday (some Saturdays required)
⏰ Fixed Shifts (choose one):

• Day Shift: 08:00 – 17:00

• Twilight Shift: 18:00 – 00:00

📅 Contract: End of April – August/September

Pertemps are proud to be recruiting on behalf of AQA for experienced Supervisors to support their Electronic Script Processing operation in Milton Keynes. This is a great opportunity for confident people leaders who can motivate teams, maintain accuracy, and drive performance in a fast‑paced environment.

If you have proven supervisory experience in admin, data entry, customer service, warehousing, production, or any process‑driven setting, we’d love to hear from you.

⭐ About the Role
We’re looking for hands‑on Supervisors to oversee teams responsible for checking, updating, and processing sensitive exam‑related data. You’ll help your team stay focused, productive, and consistent throughout the shift.

This is an active leadership role where you’ll move around the workspace regularly to provide support and guidance.

🔧 Tasks Your Team Will Be Working On
 
Your team will carry out a range of data and admin tasks, including:
• Updating candidate information
• Matching documents to correct records
• Verifying data and cross‑checking details
• Identifying and correcting errors
• Logging issues accurately
• Working independently and collaboratively

The work is repetitive and detail‑focused, so accuracy and a steady approach are key.
🔑 Your Responsibilities
• Lead, motivate, and support a team
• Provide training and on‑shift coaching
• Monitor performance, accuracy, and workflow
• Maintain high quality standards
• Give constructive feedback
• Keep communication clear, calm, and supportive
• Resolve issues and escalate when required
• Help create a positive, productive atmosphere
 
✔️ What We’re Looking For
• Proven supervisory / team leader experience (essential)
• Strong people and communication skills
• Excellent attention to detail
• Able to stay calm and focused during repetitive tasks
• Good PC skills including Word and Excel
• Confident decision‑making skills
• Organised, proactive, and supportive approach

🧭 Physical Requirements
You’ll spend most of your shift on your feet, moving between team members to provide support.

🎓 Why This Role Matters
The work completed by your team directly impacts the accuracy and fairness of students’ exam results — making your role essential to the process.

📩 How to Apply
Send your CV to: aqa@pertemps.co.uk