Targeted Catchment Investigation Analyst

We are looking for a Targeted Catchment Investigations Analyst to join Thames Water on a permanent basis.

We are seeking a highly motivated analyst with expertise in wastewater networks, ideally with a background in pollution, flooding and blockage management. You will have experience in either planning or analysing work to determine and deliver operational interventions.

Working within our Environmental Performance team, you will be part of a team whose purpose is to proactively prevent the escape of sewage from our wastewater network.

As the Targeted Catchment Investigations Analyst, you will be an integral part of the team that drives performance in this area, working with our contract partners and through engagement across Thames Water, you will reduce the number of sewage spills through directly creating, managing and analysing work that is carried out by field teams.

What you will be doing as a Targeted Catchment Investigations Analyst

• Delivery of the Targeted Catchment Investigations (TCI) workstream. Reducing the number of pollutions, sewer floodings and blockages that occur from Thames Waters wastewater network.
• Analysis of previous pollutions, flooding and blockages in to determine the likely root cause of the issues that gave rise to these issues. Using this insight to create work packs for field teams to investigate.
• Acting as the key technical interface with the field teams, directing activities within the field.
• Recording and analysing the success of the targeting, investigation and resolution activities for both performance reporting and to seek opportunities that develop, improve and drive the process.
• Customer liaison - The TCI process involves work on customer premises as well as in the street. You will support the actions required to manage the customer interface, keeping customers informed and minimising the impact and disruption to customers during the work
• You will liaise with regional teams, and other central teams to ensure TCI workstream complements and aligns with work being undertaken by the regional teams.

The essential criteria to help you succeed in this role is:

• Have a passion to improve our environmental performance.
• Have previous experience from working in a similar role or industry.
• Experience with GIS is essential.
• Experience in planning or analysing technical or field operations.
• Experience in positively influencing and working collaboratively with all levels of an organisation to achieve improved business outcomes.
• Qualification in an environmental, science, data, mathematical or engineering discipline.
• Full driving licence as travel is required.

What’s in it for you?

• Offering a salary up to £37,000 depending on skills and experience.
• 26 days holiday per year, increasing to 30 with the length of service (Plus bank holidays) 
• Benefits on Tap, access to discounts, cashback and instant vouchers.
• Generous Pension Scheme through AON.
• Generous Paternity Leave, including 4 weeks paid and an optional 2 weeks unpaid.
• Enhanced Maternity Leave, 26 weeks full pay and 13 weeks half pay!
• Ongoing performance development reviews to help you be your best and identify growth opportunities.
• Performance-related pay plan directly linked to company performance measures and targets.

Find out more about our benefits and perks

Who are we?
We’re the UK’s largest water and wastewater company, with more than 16 million customers relying on us every day to supply water for their taps and toilets. We want to build a better future for all, helping our customers, communities, people, and the planet to thrive. It’s a big job and we’ve got a long way to go, so we need help from passionate and skilled people, committed to making a difference and getting us to where we want to be in the years and decades to come.

Learn more about our purpose and values

Working at Thames Water
Thames Water is a unique, rewarding, and diverse place to work, where every day you can make a difference, yet no day is the same. As part of our family, you’ll enjoy meaningful career opportunities, flexible working arrangements and excellent benefits.
If you’re looking for a sustainable and successful career where you can make a daily difference to millions of people’s lives while helping to protect the world of water for future generations, we’ll be here to support you every step of the way. Together, we can build a better future for our customers, our region, and our planet.

Real purpose, real support, real opportunities. Come and join the Thames Water family. Why choose us? Learn more.

We’re committed to being a great, diverse, and inclusive place to work. We welcome applications from everyone and want to ensure you feel supported throughout the recruitment process. If you need any adjustments, whether that’s extra time, accessible formats, or anything else just let us know, we’re here to help and support.

When a crisis happens, we all rally around to support our customers. As part of Team Thames, you’ll have the opportunity to sign up to support our customers on the frontline as an ambassador. Full training will be given for what is undoubtedly an incredibly rewarding experience. It’s also a great opportunity to learn more about our business and meet colleagues.

Disclaimer: due to the high volume of applications we receive, we may close the advert earlier than the advertised date, so we encourage you to apply as soon as possible to avoid disappointment