Alarm Standards Lead

At Thames Water, we provide life’s essential service to 16 million customers every day, supplying 2.6 billion litres of clean water and safely managing wastewater across London and the Thames Valley. As the UK’s largest water company, we’re working to fix today’s challenges and build a resilient future through innovation and smarter ways of working.

We’re looking for an Alarm Standards Lead to join our Waste System Operations Control Room team. You’ll play a crucial role in shaping how we manage and interpret data from over 6,000 sites to keep our systems running safely and efficiently.
Location: Kemble Court, Reading (RG2 6AD)

What you’ll be doing as an Alarm Standards Lead
In this role, you’ll lead the development of alarm standards to ensure they are clear, effective, and aligned with operational needs. You’ll work in a fast-paced control room environment and collaborate closely with key stakeholders to drive improvements in how we manage alarms and data.

Key responsibilities include:

• Leading the creation and continuous improvement of operational alarm standards
• Conducting alarm rationalisation by assessing alarms against company standards (e.g., configuration, priority, metadata)
• Performing detailed data analysis and producing insightful reports and presentations
• Collaborating with operational teams to identify and implement risk-based alarm improvements
• Supporting the transition to a new SCADA control system through clean data preparation and alarm insight
• Facilitating stakeholder workshops to agree on changes in alarm naming and configuration

What you should bring to the role

• A strong background in data analysis and insight generation
• A proactive, organised, and methodical approach to problem-solving with the ability to take initiative
• Strong stakeholder management and communication skills
• Experience with SCADA system reporting (desirable)
• An understanding of process plants, especially sewage treatment works and sewer networks (desirable)
• Willingness to learn and adopt new systems and technologies

What’s in it for you?

• Competitive salary up to £50,000 per annum
• Annual Leave - 26 days holiday per year increasing to 30 with the length of service (plus bank holidays) 
• Generous Pension Scheme through AON
• Access to lots of benefits to help you take care of you and your family’s health and wellbeing, and your finances – from annual health MOTs and access to physiotherapy and counselling, to Cycle to Work schemes, shopping vouchers and life assurance.

Find out more about our benefits and perks

Who are we?
We’re the UK’s largest water and wastewater company, with more than 16 million customers relying on us every day to supply water for their taps and toilets. We want to build a better future for all, helping our customers, communities, people, and the planet to thrive. It’s a big job and we’ve got a long way to go, so we need help from passionate and skilled people, committed to making a difference and getting us to where we want to be in the years and decades to come.

Learn more about our purpose and values

Working at Thames Water
Thames Water is a unique, rewarding, and diverse place to work, where every day you can make a difference, yet no day is the same. As part of our family, you’ll enjoy fast-tracked career opportunities, flexible working arrangements and excellent benefits.

Whether you’re interested in a role in one of our call centres or science labs, we’re looking for people like you with real passion and a burning desire to make things better.

So, if you’re looking for a sustainable and successful career where you can make a daily difference to millions of people’s lives while helping to protect the world of water for future generations, we’ll be here to support you every step of the way. Together, we can build a better future for our customers, our region and our planet.

Real purpose, real support, real opportunities. Come and join the Thames Water family. Why choose us? Learn more.

Our overarching aim is to ensure that Thames Water is great, diverse, and inclusive place to work. We welcome applications from everyone and offer extra support for those who need it throughout the recruitment process. Our aim is to remove any real or perceived barriers to success, so if you need assistance, we’re here to help and support.

When a crisis happens, we all rally around to support our customers. As part of Team Thames, you’ll have the opportunity to sign up to support our customers on the frontline as an ambassador. Full training will be given for what is undoubtedly an incredibly rewarding experience. It’s also a great opportunity to learn more about our business and meet colleagues.

Disclaimer: due to the high volume of applications we receive, we may close the advert earlier than the advertised date, so we encourage you to apply as soon as possible to avoid disappointment.