Waste Area Network Manager

We are currently seeking a Waste Area Network Manager to join Thames Water permanently.

This is a high-profile Operations role, responsible for leading a team of wastewater network operations and planning specialists to ensure the operational management of wastewater services to our customers, 24 hours a day, 365 days a year.
This is an exciting opportunity for an individual to lead an established, high-performing operational team with a direct impact on Thames Water’s performance in several key areas.  

• This role is based at Walnut Court, SN2 8BN.
• 36 hours per week.

What will you be doing as a Waste Area Network Manager

• Manage a team of experienced operations and planning specialists, who are responsible for the day-to-day operational management of the wastewater network services for one of the most diverse operational regions within Thames Water’s catchment area.
• Delivery of stretching area performance targets, each with a direct link to top-level company performance, such as pollution, sewer flooding and customer complaints. 
• Driving an industry-leading Health and Safety performance culture. Keeping the front-line workforce safe through the elimination of lagging indicators (incidents, near misses, etc) and championing health and safety behaviour and policies through site audits, inspections and safety observations.
• Control of a multi-£million TOTEX budget: ensuring efficient delivery of regional services by keeping OPEX spend within budgets and the correct prioritisation of risk to direct CAPEX spend to areas of most need.
• Working collaboratively with the WNS contract holder’s regional representatives to ensure a positive working environment that prioritises the customer. Drive high productivity and the effective delivery of Thames Water’s ODI metrics at a local level.   
• Dynamic working environment. Responding to high-profile operational events that have the potential to significantly impact our customers or the natural environment.
• Engagement with internal and external stakeholders as the regional representative of waste networks operations. Providing assistance and challenge to ensure the best outcome for our customers and the environment.

What should you bring to the role?

• We are seeking an individual with a background in front-line waste networks operational management.
• You will possess excellent people-management skills, able to encourage and empower a high-performing, experienced team to continuously improve the delivery of the waste networks services in the area.
• The purpose of the role is to ensure the effective operational management of our service on a daily basis – preventing pollutions, reducing sewer flooding events and improving the condition of our infrastructure.
• You can demonstrate the ability to work within a budget, and experience managing operational spend is desirable.
• Due to the nature of the role, a Full UK driving licence is essential.

What’s in it for you?

• Offering a salary up to £55,000 per annum, depending on skills and experience, plus a car allowance on top.
•  Annual Leave - 26 days holiday per year, increasing to 30 with the length of service (plus bank holidays)
• Generous Pension Scheme through AON
•  Access to lots of benefits to help you take care of you and your family’s health and wellbeing, and your finances – from annual health MOTs and access to physiotherapy and counselling, to Cycle to Work schemes, shopping vouchers and life assurance.

Find out more about our benefits and perks

Who are we?

We’re the UK’s largest water and wastewater company, with more than 16 million customers relying on us every day to supply water for their taps and toilets. We want to build a better future for all, helping our customers, communities, people, and the planet to thrive. It’s a big job and we’ve got a long way to go, so we need help from passionate and skilled people, committed to making a difference and getting us to where we want to be in the years and decades to come.

Learn more about our purpose and values

Working at Thames Water

Thames Water is a unique, rewarding, and diverse place to work, where every day you can make a difference, yet no day is the same. As part of our family, you’ll enjoy fast-tracked career opportunities, flexible working arrangements and excellent benefits.
Whether you’re interested in a role in one of our call centres or science labs, we’re looking for people like you with real passion and a burning desire to make things better.

So, if you’re looking for a sustainable and successful career where you can make a daily difference to millions of people’s lives while helping to protect the world of water for future generations, we’ll be here to support you every step of the way. Together, we can build a better future for our customers, our region and our planet.

Real purpose, real support, real opportunities. Come and join the Thames Water family. Why choose us? Learn more.

Our overarching aim is to ensure that Thames Water is a great, diverse, and inclusive place to work. We welcome applications from everyone and offer extra support for those who need it throughout the recruitment process. Our aim is to remove any real or perceived barriers to success, so if you need assistance, we’re here to help and support.

When a crisis happens, we all rally around to support our customers. As part of Team Thames, you’ll have the opportunity to sign up to support our customers on the frontline as an ambassador. Full training will be given for what is undoubtedly an incredibly rewarding experience. It’s also a great opportunity to learn more about our business and meet colleagues.

Disclaimer: Due to the high volume of applications we receive, we may close the advert earlier than the advertised date, so we encourage you to apply as soon as possible to avoid disappointment.