Performance Manager

About The Role
We currently have a great opportunity for a career-minded individual to wastewater team as the Performance Manager at our East Hyde Sewage Treatment Site.

As the successful candidate you will be responsible for leading a team to deliver the day-to-day operations and improvements of the wastewater treatment processes through effective leadership, management, and safety of field resources, you will be responsible for monitoring operational processes against set performance and expenditure targets, our regulatory obligations, along with statutory requirements.

As the Performance Manager, it is envisaged that you will inspire and motivate a multi-skilled team where you will drive a culture of operational excellence, continuous improvement, and engagement into which behavioural safety is embedded.

What you’ll be doing as the Performance Manager

• You are responsible for the performance management and leadership of your team in accordance with company policies, ensuring the competence of individuals through coaching and training to maximise their potential.  
• You are responsible for identifying, mitigating, resolving and escalating risk across 9 sewage treatment sites. 
• You will need to deliver a consistent approach to asset operation and maintenance to deliver a cost-efficient, robust and safe operation 24/7.  
• Understand and articulate changes within the budget at regular performance review sessions.  Ensuring the budget is managed effectively in relation to H&S, compliance, people and performance.   
• You have responsibility for delivering a safe service to the customer base in your area by driving a culture of continuous improvement and best practice within the team. 
• Health and safety is at the centre of everything we do and as such you will be responsible for implementing this with your site and team. 

What you should bring to the role

• We are looking for a proven manager, ideally someone who has process or operational management experience with strong skills in engineering, finance, H&S and stakeholder engagement. 
• You will need excellent people and performance management skills to support and drive a team of mixed skills and abilities.  
• A strong health and safety and customer-based ethics.
• Excellent organisational and risk management skills are also needed. Good interpersonal and communication skills - both written and verbal are essential for the role. Strong computer skills are also desirable. A valid driving licence is required in order to travel to different sites.

What’s in it for you?

•  Competitive up to £43,000 depending on your level of experience
• Annual Leave - 26 days holiday per year increasing to 30 days with the length of service. (Plus bank holidays) 
• Contributory pension – Defined Contribution - Maximum of 12% -2x employee contribution.
• Personal Medical Assessments – Open to all once a year.
• Wider benefits scheme including our benefits hub, which is packed full of offers and information to save you money and support your wellbeing.

Find out more about our benefits and perks

Who are we?
We’re the UK’s largest water and wastewater company, with more than 16 million customers relying on us every day to supply water for their taps and toilets. We want to build a better future for all, helping our customers, communities, people and the planet to thrive. It’s a big job and we’ve got a long way to go, so we need help from passionate and skilled people, committed to making a difference and getting us to where we want to be in the years and decades to come.
Learn more about our purpose and values

Working at Thames Water
Thames Water is a unique, rewarding and diverse place to work, where every day you can make a difference, yet no day is the same. As part of our family, you’ll enjoy fast-tracked career opportunities, flexible working arrangements and excellent benefits.
Whether you’re interested in a role in one of our call centres or science labs, we’re looking for people like you with real passion and a burning desire to make things better.

So, if you’re looking for a sustainable and successful career where you can make a daily difference to millions of people’s lives while helping to protect the world of water for future generations, we’ll be here to support you every step of the way. Together, we can build a better future for our customers, our region and our planet.

The real purpose, real support, real opportunities. Come and join the Thames Water family. Why choose us? Learn more.

Our overarching aim is to ensure that Thames Water is a great, diverse and inclusive place to work. We welcome applications from everyone and offer extra support for those who need it throughout the recruitment process. We aim to remove any real or perceived barriers to success, so if you need assistance, we’re here to help and support you.

When a crisis happens, we all rally around to support our customers. As part of Team Thames, you’ll have the opportunity to sign up to support our customers on the frontline as an ambassador. Full training will be given for what is undoubtedly an incredibly rewarding experience. It’s also a great opportunity to learn more about our business, meet colleagues and earn some extra money along the way.

Disclaimer: due to the high volume of applications we receive, we may close the advert earlier than the advertised date, so we encourage you to apply as soon as possible to avoid disappointment.