Performance Manager (IED)

We are looking for a Performance Manager (IED) Industrial Emissions Directive to join Thames Water on a permanent basis!

Do you enjoy working in a team and driving high health and safety and operations performance standards that make you proud? 

Are you interested in working in an environment where every day is different, and offers you unknown challenges with the opportunity to make rewarding changes? 

This is an exciting opportunity to take the lead in managing a complex process at one of our most high-profile sewage treatment sites.

You will be responsible for the day-to-day operation and improvement of sewage treatment processes at Bishops Stortford Sewage Treatment Works through the effective leadership and direction of resources.

What you'll be doing as a Performance Manager (IED)
 

• Managing the site and team to ensure effluent discharge compliance, health and safety standards, budget compliance and statutory planned & reactive maintenance is maintained through effective performance management.
• To be successful you will need to inspire and motivate your team whilst also being able to empathise and understand each person in your team helping us build a strong team environment.
• Health and Safety – This is our number 1 priority for everyone in our team and you will effectively lead the Health & Safety culture of the team as well as driving and creating an environment where good practices are a way of everyday life and total compliance is adhered to.
• Process Management – We need to protect our environment, and we are looking for someone who can effectively performance manage our Sewage Treatment Works site compliance by ensuring the site achieves and maintains its required plant availability and reliability to meet quality targets that are set by our regulator.
• Performance Management – Driving the team to achieve optimal performance in terms of work management, along with being responsible for developing the team and introducing new skills and Health and safety awareness.  
• Financial Management – owning and managing the budgetary and financial activities of the team and driving efficiencies into the overall operational budget.  
• Customer & Stakeholder Management - ensuring exceptional service to our customers with early personal interventions as required. 

What should you bring to the role?
 

• We are looking for an experienced people-manager, who can make a difference.
• Experience in successfully managing an operational team, being able to demonstrate strong leadership skills and the ability to develop, coach, motivate and engage a team.
• Experience in leading and demanding a Health and safety culture, driving and creating an environment where good practices are a way of everyday life and total compliance is adhered to. Ideally, you will be IOSH or equivalent qualified.
• Excellent communication and interpersonal skills across all levels of the business.
• Have a vision for the business and the wider team, the ability to adapt and be decisive in a rapid fast-paced environment.
• Proven track record of raising the standards within a team.
• Computer literate. Be able to analyse data on Microsoft Packages such as Excel/word / PowerPoint. 
• Due to the nature of the role a FULL UK driving license is required.

What's in it for you? 
 

• We will be supporting you to obtain a Waste Management License qualification and the cost of this will be covered by Thames Water. This is a nationally recognised NVQ equivalent qualification that covers all types of waste management.  
• Offering a salary up to £50,000 depending on skills and experience.
• 26 days holiday per year increasing to 30 with the length of service (plus bank holidays)
• Generous Paternity Leave, including 4 weeks paid and an optional 2 weeks unpaid.
• Enhanced Maternity Leave, 26 weeks full pay and 13 weeks half pay!
• Ongoing performance development reviews to help you be your best and identify growth opportunities.
• Access to lots of benefits to help you take care of you and your family’s health and wellbeing, and your finances – from annual health MOTs and access to physiotherapy and counselling to Cycle to Work schemes, shopping vouchers and life assurance.

Find out more about our benefits and perks

Who are we?

We’re the UK’s largest water and wastewater company, with more than 16 million customers relying on us every day to supply water for their taps and toilets. We want to build a better future for all, helping our customers, communities, people and the planet to thrive. It’s a big job and we’ve got a long way to go, so we need help from passionate and skilled people, committed to making a difference and getting us to where we want to be in the years and decades to come.

Learn more about our purpose and values

Working at Thames Water

Thames Water is a unique, rewarding and diverse place to work, where every day you can make a difference, yet no day is the same. As part of our family, you’ll enjoy fast-tracked career opportunities, flexible working arrangements and excellent benefits.
Whether you’re interested in a role in one of our call centres or science labs, we’re looking for people like you with real passion and a burning desire to make things better.

So, if you’re looking for a sustainable and successful career where you can make a daily difference to millions of people’s lives while helping to protect the world of water for future generations, we’ll be here to support you every step of the way. Together, we can build a better future for our customers, our region and our planet.

Real purpose, real support, real opportunities. Come and join the Thames Water family. Why choose us? Learn more.

Our overarching aim is to ensure that Thames Water is a great, diverse and inclusive place to work. We welcome applications from everyone and offer extra support for those who need it throughout the recruitment process. Our aim is to remove any real or perceived barriers to success, so if you need assistance, we’re here to help and support.

When a crisis happens, we all rally around to support our customers. As part of Team Thames, you’ll have the opportunity to sign up to support our customers on the frontline as an ambassador. Full training will be given for what is undoubtedly an incredibly rewarding experience. It’s also a great opportunity to learn more about our business, meet colleagues and earn some extra money along the way.

Disclaimer: due to the high volume of applications we receive, we may close the advert earlier than the advertised date, so we encourage you to apply as soon as possible to avoid disappointment.