Waste Water Process Shift Performance Manager

We are looking for a Waste Water Process Shift Performance Manager to join Thames Water permanently.

As part of the Wastewater team, this role is responsible for leading a team to deliver the day-to-day operations and improvements of wastewater treatment processes in a specific area.

Mogden - Isleworth - TW7 7LW.

Through effective leadership, management, and safety of field resources, you will be responsible for monitoring operational processes against set performance and expenditure targets, our regulatory obligations, along with statutory requirements.

You will inspire and motivate a multi-skilled team where you will drive a culture of operational excellence, continuous improvement, and engagement into which behavioural safety is embedded.

What will you be doing as a Waste Water Process Shift Performance Manager

• Effectively lead the Health, Safety and Wellbeing culture of the team as well as driving and creating an environment where good practices are a way of everyday life and total compliance is adhered to in line with the Health & Safety Policy.
• Ensuring site compliance and the site achieves and maintains its required plant availability and reliability to meet quality targets at the agreed cost.
• Lead, manage and develop staff to achieve agreed objectives, providing strong leadership aligned with the Thames Water Values.
• Owning and managing the budgetary and financial activities of the team and driving efficiencies into the overall operational budget to meet the business plan for the AMP for opex and capex.
• Ensuring an exceptional service to both our internal and external customers with early personal interventions as required.

What should you bring to the role?

• Ability to lead and develop people within a team.
• Good communication and interpersonal skills.
• Excellent organisational and risk management skills.
• Good knowledge of Health and Safety requirements.
• Financial management skills and commercial awareness.
• Good stakeholder engagement and customer focus.
• UK Drivers Licence.
• Required to complete NEBOSH and MoWWT as well as AP(D) and WAMITAB if applicable to site.

What’s in it for you?

• Offering a salary up to £45,000 per annum depending on skills and experience.
• 26 days holiday per year, increasing to 30 with the length of service (plus bank holidays)
• Generous Paternity Leave, including 4 weeks paid and an optional 2 weeks unpaid.
• Enhanced Maternity Leave, 26 weeks full pay and 13 weeks half pay!
• Ongoing performance development reviews to help you be your best and identify growth opportunities.
•  Access to lots of benefits to help you take care of you and your family’s health and wellbeing, and your finances – from annual health MOTs and access to physiotherapy and counselling, to Cycle to Work schemes, shopping vouchers and life assurance.

Find out more about our benefits and perks

Who are we?

We’re the UK’s largest water and wastewater company, with more than 16 million customers relying on us every day to supply water for their taps and toilets. We want to build a better future for all, helping our customers, communities, people and the planet to thrive. It’s a big job and we’ve got a long way to go, so we need help from passionate and skilled people, committed to making a difference and getting us to where we want to be in the years and decades to come.

Learn more about our purpose and values

Working at Thames Water

Thames Water is a unique, rewarding and diverse place to work, where every day you can make a difference, yet no day is the same. As part of our family, you’ll enjoy fast-tracked career opportunities, flexible working arrangements and excellent benefits.
Whether you’re interested in a role in one of our call centres or science labs, we’re looking for people like you with real passion and a burning desire to make things better.

So, if you’re looking for a sustainable and successful career where you can make a daily difference to millions of people’s lives while helping to protect the world of water for future generations, we’ll be here to support you every step of the way. Together, we can build a better future for our customers, our region and our planet.

Real purpose, real support, real opportunities. Come and join the Thames Water family. Why choose us? Learn more.

Our overarching aim is to ensure that Thames Water is ga reat, diverse and inclusive place to work. We welcome applications from everyone and offer extra support for those who need it throughout the recruitment process. Our aim is to remove any real or perceived barriers to success, so if you need assistance, we’re here to help and support.

When a crisis happens, we all rally around to support our customers. As part of Team Thames, you’ll have the opportunity to sign up to support our customers on the frontline as an ambassador. Full training will be given for what is undoubtedly an incredibly rewarding experience. It’s also a great opportunity to learn more about our business, meet colleagues and earn some extra money along the way.

Disclaimer: due to the high volume of applications we receive, we may close the advert earlier than the advertised date, so we encourage you to apply as soon as possible to avoid disappointment.