Field Engineer

We have an exciting opportunity at Thames Water to join our Home Counties Waste Network team as a Field Engineer.

Your role will be to set up / oversee emergency and planned flow management activity (e.g. tankering and over-pumping) on the sewer network, often collaborating with colleagues in the logistics team and Network Engineers. 

You will also work closely with our civil and non-civil service providers to ensure that network repairs are carried out quickly and efficiently so that flow management activity can be stood down as soon as possible.

Due to the nature of this role a Full UK Driving License is required as you will be expected to travel across a wide area between the North and South Home Counties, Company vehicle, fuel card, PPE and tools are provided.

Base Location: Ryemeads STW - SG12 8JY.
Working Pattern: 38 hours - Monday to Friday, plus the inclusion of an on-standby Rota for which you will receive additional payment.

What you’ll be doing as the Field Engineer
Your time will be split between the office and the field, and you will be responsible for:

• Working alongside our service providers, carry out infiltration investigations as necessary to identify sewers requiring remedial work. Ensure evidence is documented in a logical and accessible format.
• Overseeing the installation of flow management arrangements, ensuring plans are executed in a safe and timely manner, with minimal customer and operational disruption.
• Ensuring hire equipment is managed and promptly returned and logged.
• Ongoing management of flow management schemes, including contractor supervision, control over variations, health and safety, and management of hire equipment.
• Carrying out field surveys so playbooks can be developed for new flow management activities, ensuring accurate and sufficiently detailed information to allow designs to be implemented with no issues.
• Work alongside our suppliers and contractors to ensure all work is completed in a safe and timely manner and by Thames Water's standards and procedures.
• Liaise with internal and external stakeholders, including customers, to ensure that flow management works are planned and communicated as appropriate.
• Carry out contractor auditing, ensuring that all works undertaken meet the Thames Water Health, Safety and Wellbeing standards and are in line with business requirements.

What should you bring to the role?
The essential criteria to help you succeed in this role is:

• Water Industry experience, ideally in Waste Network, is desirable.
• Ability to use company IT systems and office software, particularly Excel. (to manage the plant hire list)
• Good verbal and written communication skills, to interact with your colleagues and customers/stakeholders.
• An uncompromising approach to Health, Safety and Wellbeing.
• Passion and understanding of how to deliver exceptional customer experiences.
• Must hold a full UK driving licence.

What’s in it for you?

• Offering a salary up to £36,000 per annum depending on skills and experience + Van, Tools and PPE provided.
• Company vehicle, fuel card, PPE and tools are provided.
• Pension: Maximum of 12% = 2x employee contribution.
  Performance Related Pay Plan (PRPP): Max (of salary) = 6%. On Target (of salary) = 3%. 
• Annual Leave: 24 days holiday per year, increasing to 28 with the length of service. (Plus bank holidays)
• Contributory pension – Defined Contribution - Maximum of 12% -2x employee contribution.
• Personal Medical Assessments – Open to all once a year.
• Wider benefits scheme including our benefits hub, which is packed full of offers and information to save you money and support your wellbeing.

Find out more about our benefits and perks

Who are we?
We’re the UK’s largest water and wastewater company, with more than 16 million customers relying on us every day to supply water for their taps and toilets. We want to build a better future for all, helping our customers, communities, people, and the planet to thrive. It’s a big job and we’ve got a long way to go, so we need help from passionate and skilled people, committed to making a difference and getting us to where we want to be in the years and decades to come.

Learn more about our purpose and values

Working at Thames Water
Thames Water is a unique, rewarding, and diverse place to work, where every day you can make a difference, yet no day is the same. As part of our family, you’ll enjoy meaningful career opportunities, flexible working arrangements and excellent benefits.
If you’re looking for a sustainable and successful career where you can make a daily difference to millions of people’s lives while helping to protect the world of water for future generations, we’ll be here to support you every step of the way. Together, we can build a better future for our customers, our region, and our planet.

Real purpose, real support, real opportunities. Come and join the Thames Water family. Why choose us? Learn more.

We’re committed to being a great, diverse, and inclusive place to work. We welcome applications from everyone and want to ensure you feel supported throughout the recruitment process. If you need any adjustments, whether that’s extra time, accessible formats, or anything else just let us know, we’re here to help and support.

When a crisis happens, we all rally around to support our customers. As part of Team Thames, you’ll have the opportunity to sign up to support our customers on the frontline as an ambassador. Full training will be given for what is undoubtedly an incredibly rewarding experience. It’s also a great opportunity to learn more about our business and meet colleagues.

Disclaimer: due to the high volume of applications we receive, we may close the advert earlier than the advertised date, so we encourage you to apply as soon as possible to avoid disappointment.