Field Engineer

We have an exciting opportunity at Thames Water to join our Home Counties Waste Network team as a Field Engineer.

Your role will be to set up / oversee emergency and planned flow management activity (e.g. tankering and over-pumping) on the sewer network, often collaborating with colleagues in the logistics team and Network Engineers.  You will also work closely with our civil and non-civil service providers, to ensure that network repairs are carried out quickly and efficiently so that flow management activity can be stood down as soon as possible.

In addition, the successful candidate will oversee the plant hire process for their area, ensuring equipment is returned when no longer needed and monthly charges incurred are accurate.  During quieter periods, the field engineer will carry out infiltration investigations to support the targeting of planned investment in the region to reduce pollution and flooding incidents.

Due to the nature of this role, you will be expected to travel across a wide area between North and South Home Counties.

What you’ll be doing as the Field Engineer
Your time will be split between the office and the  field, and you will be responsible for:

• Overseeing the installation of flow management arrangements, ensuring plans are executed in a safe and timely manner, with minimal customer and operational disruption.
• Ongoing management of flow management schemes; including contractor supervision, control over variations, health and safety, and management of hire equipment.
• Carrying out field surveys so playbooks can be developed for new flow management activities; ensuring accurate and sufficiently detailed information to allow designs to be implemented with no issues.
• Work alongside our suppliers and contractors to ensure all work is completed in a safe and timely manner and by Thames Waters standards and procedures.
• Liaise with internal and external stakeholders, including customers, to ensure flow management works are planned and communicated as appropriate.
• Carry out contractor auditing; ensuring that all works undertaken meet the Thames Water Health, Safety and Wellbeing standards and in line with business requirements.
• Working alongside our service providers, carry out infiltration investigations as necessary to identify sewers requiring remedial work. Ensure evidence is documented in a logical and accessible format.

Base Location – Ryemeads STW - SG12 8JY
36 hours - Monday to Friday, plus the inclusion of an on-standby Rota for which you will receive additional payment.

What you should bring to the role

• Water Industry experience, ideally in Waste Networks, would be beneficial.
• Ability to use company IT systems and office software, in particular Excel. (to manage plant hire list)
• Good verbal and written communication skills, to interact with your colleagues and customers/stakeholders.
• An uncompromising approach to Health, Safety and Wellbeing.
• Passion and understanding of how to deliver exceptional customer experiences.
• Must hold full UK driving licence.

What’s in it for you?

• Competitive salary starting from £30,000 per annum depending on previous experience.
• Company vehicle, fuel card, PPE and tools are provided.
• Annual Leave: 24 days holiday per year increasing to 28 with the length of service. (Plus bank holidays).
• Contributory pension – Defined Contribution - Maximum of 12% -2x employee contribution.
• Personal Medical Assessments – Open to all once a year.
• Wider benefits scheme including our benefits hub, which is packed full of offers and information to save you money and support your wellbeing.

Who are we?
We’re the UK’s largest water and wastewater company, with more than 16 million customers relying on us every day to supply water for their taps and toilets. We want to build a better future for all, helping our customers, communities, people and the planet to thrive. It’s a big job and we’ve got a long way to go, so we need help from passionate and skilled people, committed to making a difference and getting us to where we want to be in the years and decades to come.

Learn more about our purpose and values

Working at Thames Water
Thames Water is a unique, rewarding and diverse place to work, where every day you can make a difference, yet no day is the same. As part of our family, you’ll enjoy fast-tracked career opportunities, flexible working arrangements and excellent benefits.

Whether you’re interested in a role in one of our call centres or science labs, we’re looking for people like you with real passion and a burning desire to make things better.

So, if you’re looking for a sustainable and successful career where you can make a daily difference to millions of people’s lives while helping to protect the world of water for future generations, we’ll be here to support you every step of the way. Together, we can build a better future for our customers, our region and our planet.

Real purpose, real support, real opportunities. Come and join the Thames Water family. Why choose us? Learn more.

Our overarching aim is to ensure that Thames Water is great, diverse and inclusive place to work. We welcome applications from everyone and offer extra support for those who need it throughout the recruitment process. Our aim is to remove any real or perceived barriers to success, so if you need assistance, we’re here to help and support.

When a crisis happens, we all rally around to support our customers. As part of Team Thames, you’ll have the opportunity to sign up to support our customers on the frontline as an ambassador. Full training will be given for what is undoubtedly an incredibly rewarding experience. It’s also a great opportunity to learn more about our business, meet colleagues and earn some extra money along the way.

Disclaimer: due to the high volume of applications we receive, we may close the advert earlier than the advertised date, so we encourage you to apply as soon as possible to avoid disappointment.