Product Designer

Thames Water is seeking a talented and creative Product Designer to join our dynamic Digital Team.

What you will be doing as the Product Designer; you will be responsible for the product, user experience and interface design of our services and will play a key role in transforming our digital customer journeys.

You will work alongside other talented designers, content designers, product owners and developers to deliver an excellent customer experience across our digital products.

Duties to include but not limited to:

• Translating business and customer requirements into creative solutions.
• Applying both UX skills and design principles to create top quality digital designs
• Working within an agile, multi-disciplinary team environment.
• Implanting our brand guidelines across digital platforms creatively while remaining consistent to the brand.
• Working closely with intent owners, product owners, content designers and developers to bridge the gap between business requirements creating great, consistent and lasting user experiences.
• Suggesting new ways of working and collaborating to drive digital experience design delivery

What you should bring to the role:

• Previous hands-on digital/graphic design experience
• A solid understanding of user-centred design principles
• The ability to create rapid, iterative, low-fi and hi-fi prototypes
• Qualitative research skills in user discovery and testing
• Strong user experience skills to develop wireframes, user journeys and be able to inform content structure and information architecture
• Evidence of creating eye-catching designs that will bring our web experience to life
• Strong knowledge of Figma
• An understanding of Google Analytics programmes
• Web content management systems
• Good knowledge of accessibility standards
• A basic knowledge of HTML would also be desirable

What's in it for you? 

• Offering a competitive starting salary of £46,000 and up to £62,160 per annum depending on skills and experience.
• Annual leave: 26 days holiday per year increasing to 30 with the length of service. (plus bank holidays)
• Access to lots of benefits to help you take care of your and your family’s health and well-being, and your finances – from annual health MOTs and access to physiotherapy and counselling to Cycle to Work schemes, shopping vouchers and life assurance Find out more about our benefits and perks.

Find out more about our benefits and perks

Who are we?
We’re the UK’s largest water and wastewater company, with more than 16 million customers relying on us every day to supply water for their taps and toilets. We want to build a better future for all, helping our customers, communities, people and the planet to thrive. It’s a big job and we’ve got a long way to go, so we need help from passionate and skilled people, committed to making a difference and getting us to where we want to be in the years and decades to come.

Learn more about our purpose and values

Working at Thames Water
Thames Water is a unique, rewarding and diverse place to work, where every day you can make a difference, yet no day is the same. As part of our family, you’ll enjoy fast-tracked career opportunities, flexible working arrangements and excellent benefits.
Whether you’re interested in a role in one of our call centres or science labs, we’re looking for people like you with real passion and a burning desire to make things better.

So, if you’re looking for a sustainable and successful career where you can make a daily difference to millions of people’s lives while helping to protect the world of water for future generations, we’ll be here to support you every step of the way. Together, we can build a better future for our customers, our region and our planet.

The real purpose, real support, real opportunities. Come and join the Thames Water family.

Why choose us? Learn more.

Our overarching aim is to ensure that Thames Water is a great, diverse and inclusive place to work. We welcome applications from everyone and offer extra support for those who need it throughout the recruitment process.

We aim to remove any real or perceived barriers to success, so if you need assistance, we’re here to help and support you.

When a crisis happens, we all rally around to support our customers. As part of Team Thames, you’ll have the opportunity to sign up to support our customers on the frontline as an ambassador. Full training will be given for what is undoubtedly an incredibly rewarding experience. It’s also a great opportunity to learn more about our business, meet colleagues and earn some extra money along the way.

Disclaimer: due to the high volume of applications we receive, we may close the advert earlier than the advertised date, so we encourage you to apply as soon as possible to avoid.