Nights Validation Field Team Leader

We are looking for a Nights Validation Field Team Leader to join Thames Water permanently.

The purpose of this role is to carry out field investigations into complex operational problems and provide technical support to the wider DMA Excellence team to maintain DMA availability, good asset health and solutions to improve operational efficiency and customer satisfaction.

Ensure validation reporting is delivered; field equipment is available and working; and sufficient monitoring is in place to maintain a right-first-time approach to deliver DMA validation and improvement activities.

This is an opportunity to work in a high-profile team, working to improve system operations.

• Location - Stroud Green - Croydon - CR0 8YY.
• Night Shift working Monday 20:00 - Friday 06:00.
• Offering a salary up to £45,000 depending on skills and experience + you will get a company van.

What you will be doing as a Nights Validation Field Team Leader

• Perform audits of network maintenance, traffic management and validation activities.
• Carry out site competence assessments and Best Practice implementation training.
• Lead field investigations to identify anomalies within the water network and report findings and recommendations.
• Carry out DMA Validation and support DMA Improvement.
• Performance manages a field team provided by our Service Partners. Maintained attendance records and signed of timesheets.
• Develop performance reports and deliver them to key stakeholders.
• Ensure compliance with Health & Safety, performing H&S observations (SHE6) and Asset Standards, measuring compliance.
• Ensuring all PTWs are correctly signed on and off, also responsible for ensuring the network has been restored to normal operation before leaving the site; escalating any issues.

What should you bring to the role?

• Essential skill – Problem-solving and resolving any network anomalies.
• Ideally have expert knowledge of distribution systems.
• Ideally, I understand the correct valve ops procedure.
• Working knowledge of reading GIS Mapping software.
• Experience in managing technical field teams.
• Sound working knowledge of Health & Safety regulations, Audits, Business Operating Plans, and quality systems.
• Have excellent verbal and written communication skills.
• Fully competent at using the appropriate Company IT systems and office software.

What’s in it for you?

• Offering a salary up to £45,000 per annum depending on skills and experience plus you will get a company van.
• Contributory pension – Defined Contribution - Maximum of 12% -2x employee contribution.
• 26 days holiday per year increasing to 30 with the length of service. (Plus bank holidays)
• GymPass is a free fitness plan and access to several well-being apps for you and up to three family members as well as discounted plans nationwide.
• Cycle to work scheme, always on and up to £3,000 save money, get fit and help protect the environment.
• WeCare, a variety of health and well-being services for you and your family including up to 10 specialist counselling sessions, 24/7 access to a virtual GP, get-fit programmes and access to a nutritionist.
• Benefits on Tap, access to discounts, cashback and instant vouchers.
• Generous Paternity Leave, including 4 weeks paid and an optional 2 weeks unpaid.
• Enhanced Maternity Leave, 26 weeks full pay and 13 weeks half pay.
• Ongoing performance development reviews to help you be your best and identify growth opportunities.

Who are we? 

We’re the UK’s largest water and wastewater company, with more than 16 million customers relying on us every day to supply water for their taps and toilets. We want to build a better future for all, helping our customers, communities, people and the planet to thrive. It’s a big job and we’ve got a long way to go, so we need help from passionate and skilled people, committed to making a difference and getting us to where we want to be in the years and decades to come. 

Learn more about our purpose and values 

Working at Thames Water 

Thames Water is a unique, rewarding and diverse place to work, where every day you can make a difference, yet no day is the same. As part of our family, you’ll enjoy fast-tracked career opportunities, flexible working arrangements and excellent benefits. 
Whether you’re interested in a role in one of our call centres or science labs, we’re looking for people like you with real passion and a burning desire to make things better. 

So, if you’re looking for a sustainable and successful career where you can make a daily difference to millions of people’s lives while helping to protect the world of water for future generations, we’ll be here to support you every step of the way. Together, we can build a better future for our customers, our region and our planet. 

The real purpose, real support, real opportunities. Come and join the Thames Water family. Why choose us? Learn more. 

Our overarching aim is to ensure that Thames Water is a great, diverse and inclusive place to work. We welcome applications from everyone and offer extra support for those who need it throughout the recruitment process. We aim to remove any real or perceived barriers to success, so if you need assistance, we’re here to help and support you. 

When a crisis happens, we all rally around to support our customers. As part of Team Thames, you’ll have the opportunity to sign up to support our customers on the frontline as an ambassador. Full training will be given for what is undoubtedly an incredibly rewarding experience. It’s also a great opportunity to learn more about our business, meet colleagues and earn some extra money along the way. 

Disclaimer: due to the high volume of applications we receive, we may close the advert earlier than the advertised date, so we encourage you to apply as soon as possible to avoid disappointment.