Senior Process Controller

We are looking for a Senior Process Controller to join Thames Water permanently.
This is primarily a development opportunity to assist technician career pathway, but it also supports the production manager and technical coordinator to effectively deliver their responsibilities for an area.

• 38 hours per week 07:30 - 15:36.
• Offering a salary up to £35,000 depending on skills and experience + a van and a fuel card for company use.
• Farmoor - Oxford - OX2 9NS.

What will you be doing as a Senior Process Controller?

Working as part of a multi-disciplinary team of technicians covering the North Oxford Water Production Area, you will ensure effective and continuous operation of sites, operating and optimizing all processes and equipment on water treatment works to ensure water quality, compliance, safety and operational efficiency.

You will be an experienced Process Technician who others turn to for information and advice, with a passion for improving H&S and team engagement.
In addition to your day-to-day technician duties (up to 70 % of your time), you will be involved in tasks to support the management team (around 30% of your time) including:

• Provide coaching and mentoring for team members; including apprentices and new starters. (for example, LTO, monitor verification processes, event learning)
• Be a Hear4You ‘Champion’ for the team and assist with Hear4You engagement and action planning.
• Provide technical input to help with delivery of the production plan and promote first-time fixes. (this could include attending planning meetings, inputting into asset availability improvements, and investigating site trips)
• Work with the production manager to assist with the smooth running of the team by taking over some day-to-day management or coordinator activities. (for example, assisting with process risk assessments, obtaining quotes, assisting with site inductions and reviewing RAMS)
• Assisting with the efficiency programme. (for example, triad and peak tariff avoidance response)
• Role model positive behavioural safety and site pride. Support and promote a positive H&S culture. (for example, supporting your colleges to recognize and raise safety observations both good and bad, own resolution of issues, identify ‘Site Pride’ sites, assist with H&S action completion)
• Step up to help cover activities when the production manager or technical coordinator is unavailable.
• Participate in out-of-hours standby Rota.
• Complete ADR and towing training to ensure critical cover for gas deliveries is provided.

What should you bring to the role?

• An experienced Tech 1 or M&E Technician with knowledge of water treatment.
• Demonstrate a ‘can-do’ attitude, have strong problem-solving abilities, and take a solution-focused approach.
• Good communication skills.
• Competent to use company IT systems and Microsoft Office.
• IOSH trained or willing to complete H&S training.

What’s in it for you?

• Offering a salary up to £35,000 per annum depending on skills and experience + a van and a fuel card for company use.
• 24 days holiday per year increasing to 28 with the length of service. (Plus bank holidays)
• GymPass, a free fitness plan and access to several well-being apps for you and up to three family members as well as discounted plans nationwide.
• Cycle to work scheme, always on and up to £3,000 save money, get fit and help protect the environment.
• WeCare, a variety of health and wellbeing services for you and your family including up to 10 specialist counselling sessions, 24/7 access to a virtual GP, get fit programmes and access to a nutritionist.
• Benefits on Tap, access to discounts, cashback and instant vouchers.
• Generous Paternity Leave, including 4 weeks paid and an optional 2 weeks unpaid.
• Enhanced Maternity Leave, 26 weeks full pay and 13 weeks half pay.
• Ongoing performance development reviews to help you be your best and identify growth opportunities.
• Contributory pension – Defined Contribution - Maximum of 12% -2x employee contribution.
• Personal Medical Assessments – Open to all once a year.
• Wider benefits scheme including our benefits hub, which is packed full of offers and information to save you money and support your wellbeing.

Who are we?

At Thames Water, our purpose is crystal clear - to deliver life’s essential service so our customers, communities and planet can thrive.

Water is life’s great leveller. Every living thing needs it, every single day. From people to plants, birds to bees, farms to factories, we all need it to thrive, and we’re committed to taking care of it for us all.

But keeping water flowing is becoming harder. From scorching summers to wetter winters, extreme weather affects everything from our pipes to our local rivers. We need to keep millions more kettles boiling, public services operating, washing machines spinning, showers running and more, so every drop is more precious than ever. Are you ready to play your part?


Working at Thames Water

At Thames Water, we recognise that people are at the heart of our business. To help us succeed in providing life's essential service, we need a range of skills and capabilities, representative of society throughout our business.

We seek to attract and retain a cultural mix of people who can offer different but complementary attitudes, values, talents, and knowledge. We understand the importance of appreciating and harnessing the unique skills, experiences, backgrounds, and differences that each individual brings.

Our over-arching diversity and inclusion aim is to ensure Thames Water is a diverse and inclusive great place to work. We encourage applications from everyone and offer extra support for those who need it throughout the recruitment process.

Find out more about working at Thames Water.

When a crisis happens, we all rally around to support our customers. As part of Team Thames, you’ll have the opportunity to sign up to support our customers on the frontline as an ambassador. Full training will be given for what is undoubtedly an incredibly rewarding experience. It’s also a great opportunity to learn more about our business, meet colleagues and earn some extra money along the way.

Disclaimer: due to the high volume of applications we receive, we may close the advert earlier than the advertised date, so we encourage you to apply as soon as possible to avoid disappointment.