Area Service Coordinator

We have an exciting opportunity for an Area Service Coordinator to join Thames Water on a permanent basis.

The role of the Area Services Coordinator is crucial for maintaining the asset, maintenance, and site services in the Mole and Wey area, encompassing 30 sites. These sites play a vital role in ensuring the overall compliance of our organization and meeting our regulatory obligations.

• Location – You will travel between sites - Chertsey - KT16 0AR, Crawley - RH10 3NW. Earlswood - Redhill - RH1 5HE, Hockford (STW) - GU24 0DE.
• 36 hours per week Monday – Friday.
• Offering a salary up to £40,000 depending on skills and experience.

What you will be doing as an Area Service Coordinator

• Manage site documentation, including the "red folders", ensuring site registers, logbooks, risk assessments and site plans are up to date and maintained.
• Complete 5 yearly non-complex fire risk assessments for all non-complex buildings.
• Maintain COSHH inventory for each Performance Manager base location and ensure COSHH risk assessments are in place.
• Management of site facilities, providing support to the site Controller of Premises in order that welfare and general facilities are maintained to an adequate level.
• Demonstrate commitment to site health and safety by regularly reporting safety observations on Safeguard and taking action to resolve health and safety issues on site.
• Completion of legionella and asbestos audits.
• Legionella risk assessment. (including checking of the records for monthly, six monthly and annual inspections are being completed)
• Fire logbooks. (including conducting 6 monthly drills, and the checking of the entire contents of the log book – alarm tests, fire extinguishers inspections. (monthly and annual) emergency lighting checks, plus the reporting and monitoring of defects)
• Lead lifting, pressure vessels, LEV’s, chemical tank and fuel tank inspections as determined by inspection dates, and progress actions.
• Liaising with our contractors and suppliers to deliver solutions to problems on our sites.

 What you should bring to the role:

• An established relevant business or technical experience, possibly in operations.
• Good communication skills and proactive approach.
• Experience in managing Health and Safety and completing audits.
• Good understanding of customer expectations.
• An awareness of business procedures and processes.
• Ability to liaise at all levels and influence beyond the span of control.
• High attention to detail.
• A full current driving license is essential for this position as you will be driving between sites.

What’s in it for you?

• Offering a salary up to £40,000 per annum depending on skills and experience.
• 26 days holiday per year increasing to 30 with the length of service. (Plus bank holidays)
• GymPass, a free fitness plan and access to several wellbeing apps for you and up to three family members as well as discounted plans nationwide.
• Cycle to work scheme, always on and up to £3,000 save money, get fit and help protect the environment.
• WeCare, a variety of health and wellbeing services for you and your family including up to 10 specialist counselling sessions, 24/7 access to a virtual GP, get fit programmes and access to a nutritionist.
• Benefits on Tap, access to discounts, cashback and instant vouchers.
• Generous Paternity Leave, including 4 weeks paid and an optional 2 weeks unpaid.
• Enhanced Maternity Leave, 26 weeks full pay and 13 weeks half pay.
• Ongoing performance development reviews to help you be your best and identify growth opportunities.
• Contributory pension – Defined Contribution - Maximum of 12% -2x employee contribution.
• Personal Medical Assessments – Open to all once a year.

Who are we?

At Thames Water, our purpose is crystal clear - to deliver life’s essential service so our customers, communities and planet can thrive.

Water is life’s great leveller. Every living thing needs it, every single day. From people to plants, birds to bees, farms to factories, we all need it to thrive, and we’re committed to taking care of it for us all.

But keeping water flowing is becoming harder. From scorching summers to wetter winters, extreme weather affects everything from our pipes to our local rivers. We need to keep millions more kettles boiling, public services operating, washing machines spinning, showers running and more, so every drop is more precious than ever. Are you ready to play your part?

Working at Thames Water

At Thames Water we recognise that people are at the heart of our business. To help us succeed in providing life's essential service, we need a range of skills and capabilities, representative of society throughout our business.

We seek to attract and retain a cultural mix of people who can offer different but complementary attitudes, values, talents, and knowledge. We understand the importance of appreciating and harnessing the unique skills, experiences, background, and differences that each individual brings.

Our over-arching diversity and inclusion aim is to ensure Thames Water is a diverse and inclusive great place to work. We encourage applications from everyone and offer extra support for those who need it throughout the recruitment process.

Find out more about working at Thames Water.

When a crisis happens, we all rally around to support our customers. As part of Team Thames, you’ll have the opportunity to sign up to support our customers on the frontline as an ambassador. Full training will be given for what is undoubtedly an incredibly rewarding experience. It’s also a great opportunity to learn more about our business, meet colleagues and earn some extra money along the way.

Disclaimer: due to the high volume of applications we receive, we may close the advert earlier than the advertised date, so we encourage you to apply as soon as possible to avoid disappointment.