Senior Outage Manager

We currently have an exciting opportunity for a Senior Outage Manager to join Thames Water on a permanent basis.

As the successful candidate, your role will be to lead the strategic delivery of all planned outages across the Water systems.  As well as balancing the uninterrupted supply of safe clean drinking water to our customers and the delivery of all capital, inspection and operational projects and programmes. 

The role will successfully work across senior stakeholders within Water Operations, Capital Delivery, DMC, System Operations and others to enable.  The role will involve interaction with external stakeholders, including Drinking Water Inspectorate, the Environment Agency and others.

• Depending on your location this role can be based at any Thames Water site. For  example; Hybrid - Coppermills (WTW) - E17 7HE, Hybrid - Farmoor (WTW)- OX2 9NS, Hybrid - Hampton (WTW) - TW12 2ES, Hybrid - Reading Fobney (WTW) - RG2 0SF, Hybrid - Latton (WTW) - GL7 5QF
• 36 hours per week Monday – Friday
• Full time, permanent role

What you will be doing as a Senior Outage Manager

• The senior accountable person who owns the coordination and delivery of all Water activities and responsibilities required for the successful delivery of an extremely complex capital delivery programme
• Engage with and develop a high performing network at all levels within Water and other parts of AO&CD and Retail
• Ensure that the outage programme is agile and able to respond to changes in operational or capital delivery circumstances – ensuring a continued supply of potable water to customers whilst maximising the efficiency of the capital programme
• Work with all levels within Water to improve site engagement and develop and deliver a deliverable outage programme that meets the needs of Thames Water and its customers
• Responsible for project planning stage to ensure dependencies and assumptions are in place to successfully ensure completion of outages
• Work with key internal and external stakeholders to develop and deliver the long term outage plan
• As the owner of the Water Outage programme identify, predict, and address all risks and issues well before they become blockers for the
• Work with key stakeholders to ensure H&S and public health is maintained throughout the programme
• Own the 'Unplanned Outage' performance commitment, strategy and improvement plan
• Support the delivery/outage enablers for the increased volume of mains replacement programme for AMP8
• Lead for Water for AMP8 operational readiness
• Lead delivery of the outages for the Water ‘Major Projects’
• Lead a supportive learning environment that transparently identifies and learns lessons after each outage

What should you bring to the role?

• Have significant operational and project management experience
• Be able to demonstrate capability with risk-based and analytical decision making
• Ability to think logically and problem solve alongside the local team
• Excellent communication and interpersonal skills demonstrated at all levels of the business
• Comfortable managing outcomes in a matrix environment
• A collaborative approach (demonstrable) and an excellent relationship management
• Good business knowledge and ability to think strategically across the organisation
• Ability to devise compelling business cases for enabling activities
• Good Microsoft Office skills
• Proven ability to coach and manage a team
• Due to the nature of the role a full UK Driving licence is essential

What’s in it for you?

• Offering between £60,000 - £70,000 per annum, depending on skills and experience
• 26 days holiday per year increasing to 30 with the length of service (Plus bank holidays)
• Car Allowance
• Annual Bonus
• Private Medical Health Care 
• Contributory pension – Defined Contribution - Maximum of 12% -2x employee contribution
• Personal Medical Assessments – Open to all once a year
• Wider benefits scheme including our benefits hub, which is packed full of offers and information to save you money and support your wellbeing.
• GymPass, a free fitness plan and access to several wellbeing apps for you and up to three family members as well as discounted plans nationwide!
• Cycle to work scheme, always on and up to £3k, save money, get fit and help protect the environment
• WeCare, a variety of health and wellbeing services for you and your family including up to 10 specialist counselling sessions, 24/7 access to a virtual GP, get fit programmes and access to a nutritionist
• Benefits on Tap, access to discounts, cashback and instant vouchers,
• Generous Paternity Leave, including 4 weeks paid and an optional 2 weeks unpaid
• Enhanced Maternity Leave, 26 weeks full pay and 13 weeks half pay!
• Ongoing performance development reviews to help you be your best and identify growth opportunities

Who are we?
At Thames Water, our purpose is crystal clear - to deliver life’s essential service so our customers, communities and planet can thrive.

Water is life’s great leveller. Every living thing needs it, every single day. From people to plants, birds to bees, farms to factories, we all need it to thrive, and we’re committed to taking care of it for us all.

But keeping water flowing is becoming harder. From scorching summers to wetter winters, extreme weather affects everything from our pipes to our local rivers. We need to keep millions more kettles boiling, public services operating, washing machines spinning, showers running and more, so every drop is more precious than ever. Are you ready to play your part?

Working at Thames Water
At Thames Water we recognise that people are at the heart of our business. To help us succeed in providing life's essential service, we need a range of skills and capabilities, representative of society throughout our business.

We seek to attract and retain a cultural mix of people who can offer different but complementary attitudes, values, talents, and knowledge. We understand the importance of appreciating and harnessing the unique skills, experiences, background, and differences that each individual brings.

Our over-arching diversity and inclusion aim is to ensure Thames Water is a diverse and inclusive great place to work. We encourage applications from everyone and offer extra support for those who need it throughout the recruitment process.

Find out more about working at Thames Water.

When a crisis happens, we all rally around to support our customers. As part of Team Thames, you’ll have the opportunity to sign up to support our customers on the frontline as an ambassador. Full training will be given for what is undoubtedly an incredibly rewarding experience. It’s also a great opportunity to learn more about our business, meet colleagues and earn some extra money along the way.

Disclaimer: due to the high volume of applications we receive, we may close the advert earlier than the advertised date, so we encourage you to apply as soon as possible to avoid disappointment.