Minute Taker

Minute Taker / Business Support Officer (Children & Young People’s Services)

Location: Plymouth, PL1
Work Style: Hybrid - 2 days in the office, 3 days from home (flexibility required)
Hours: 37 hours per week
Pay Rate: £13.90 per hour
Start Date: 18th May 2026
Assignment Type: Temporary (9 weeks) until 30th June 2026

About the Role
We are seeking a highly organised and detail‑focused Minute‑Taker / Business Support Officer to support our clients Children & Young People’s Services team. This role plays a crucial part in ensuring statutory meetings are accurately recorded, supporting independent chairs, and contributing to the safeguarding and wellbeing of children and families.

If you have excellent literacy skills, can stay focused during complex discussions, and want to contribute to meaningful work, this role offers a rewarding opportunity.

Key Responsibilities

• Produce accurate, non‑verbatim minutes for CYP statutory meetings within required timescales.
• Summarise complex discussions into clear, high‑quality documents.
• Support independent chairs in creating or updating written child protection plans.
• Assist in producing accessible, abridged versions of plans for young people and families.
• Record meeting attendees and maintain accurate contact information.
• Ensure secure handling and storage of sensitive information.
• Input minute‑related data into IT systems.
• Suggest improvements to processes, customer experience, and best practice.
• Undertake additional duties appropriate to the grade.

Essential Qualifications, Knowledge & Experience

• GCSEs A*–C / 9–4 (or equivalent) in English and Maths.
• NVQ Level 3 or equivalent qualification/experience in business support.
• Strong knowledge of grammar, spelling, and punctuation.
• Willingness to undertake learning and development.
• Confident use of Microsoft Office and web‑based software.
• Demonstrable administrative experience and understanding of office procedures.
• Experience delivering effective customer service.
• Experience working collaboratively within a team.
• Proven minute‑taking and note‑taking experience.

Desirable Qualifications, Knowledge & Experience

• Basic understanding of relevant legislation, policies, and procedures.
• Awareness of Children, Young People and Families services.
• Broad understanding of safeguarding issues
• Business support experience within statutory children’s services.

Required Skills

• Ability to identify key information during discussions and summarise clearly.
• Excellent interpersonal and communication skills.
• Ability to maintain concentration during lengthy or sensitive meetings.
• Emotional resilience and awareness of when to seek support.
• Strong literacy skills with high attention to detail.
• Effective time‑management and ability to meet deadlines.
• Team‑working skills to deliver a cohesive service.

Responsibilities

• Uphold data protection, confidentiality, and information governance standards.
• Work in line with legislation, regulations, codes of practice, and Council policies.
• Follow Health & Safety policies and safe systems of work.
• Promote equality, diversity, and inclusion in all aspects of the role.

If you’re ready for a rewarding role that keeps you moving and makes a real difference, we’d love to hear from you. Apply using the link below or if you have any further questions, please contact Emily on 01752 601116 for more information.

Due to the high volume of applications expected, we may be unable to respond to everyone individually. If you do not hear from us within 14 days, unfortunately you have not been shortlisted. Please continue to check for other opportunities with Pertemps.