Claims Handler - Public Liability

Claims Handler 
Start date: 23rd March 2026
Duration: 26‑week temporary assignment
Hours: 37 hours per week
Pay rate: £13.90 per hour
Location: Hybrid (minimum 1 day per week in the PL1 office)

A fantastic opportunity has arisen to join a friendly, supportive and fast‑paced Insurance Team within the Council. This is a great role for someone who enjoys variety, problem‑solving and working with people, while gaining valuable experience in a professional insurance environment.

You’ll be part of a dynamic team responsible for managing all aspects of the Council’s insurance portfolio, including claims submitted by members of the public or their legal representatives relating to personal injury and property damage. No two days are the same, and you’ll be supported by experienced colleagues who are passionate about what they do.

What You’ll Be Doing
In this role, you will play a key part in ensuring the smooth running of the insurance function. Your responsibilities will include:

• Assisting with the administration and handling of public liability and property claims
• Maintaining accurate, detailed and up‑to‑date claims records
• Supporting the management of insurance‑related matters across the organisation
• Helping with the administration of leasehold and commercially leased properties
• Communicating with a wide range of stakeholders including the general public, internal departments, solicitors and external organisations

This is a role where your attention to detail, organisation and communication skills will really shine.

What We’re Looking For
We’d love to hear from you if you:

• Work well under pressure and can manage competing priorities
• Communicate clearly and confidently with a range of audiences
• Have some knowledge or understanding of general insurance
• Ideally have recent experience in an insurance environment (advantageous but not essential)
• Are confident using PC‑based applications, especially Microsoft Office
• Enjoy working as part of a team but can also manage your own workload independently

Why This Role?

• A supportive and welcoming team environment
• Hybrid working with flexibility built in
• A chance to develop your skills within a respected public‑sector organisation
• Varied, interesting work that makes a real difference to the community

If you’re ready for a rewarding role that keeps you moving and makes a real difference, we’d love to hear from you. Click to apply now! 

Due to the high volume of applications expected, we may be unable to respond to everyone individually. If you do not hear from us within 14 days, unfortunately you have not been shortlisted. Please continue to check for other opportunities with Pertemps.