Process Technician (Waste)

We are looking for a Process Technician to join Thames Water permanently.
As the successful candidate, you will be working alongside a multiskilled team who are passionate about delivering results and great service for our customers.

Mogden STW is our third largest wastewater treatment works and the operations team are responsible for serving around 2.1 million people across West London.  As a Process Technician, you will play a vital role in delivering this service by performing a range of assigned front-line activities to safety, quality, time and cost standards, including but not limited to operating and testing assets, reactive problem solving and carrying out routine checks or planned and preventative maintenance.

• Monday-Friday, 07:30 - 15:36 (38 hours per week)
• No experience is needed as you will receive a full training plan
• Access to a company van while on a standby rota
• Location - Mogden - Isleworth - TW7 7LW

What you’ll be doing as a Process Technician

• You will also perform a range of assigned front-line activities including operation, testing, routine checks, maintenance, and problem-solving to ensure that services are delivered to time, cost, and quality standards. In some cases, this may include planned and preventative maintenance of equipment to support the operation of the plant.
• Carrying out scheduled planned maintenance work on plant and equipment in compliance with company standards and procedures to improve plant resilience.
• Operating and cleaning plant and equipment to ensure on-site operational and health and safety standards are maintained.
• Attending reactive jobs following plant and equipment failure.
• Keeping sites clean and tidy and undertaking safety and security checks.
• Always working safely and complying with all Health and Safety guidance and procedures
• Once fully trained, participate in a 1 6 weekly standby and call-out rota to support the operation of the treatment works out of hours.
• Traveling to other sites within the catchment may occasionally be required to meet operational needs.

What you should bring to the role

• Be a self-motivated individual who can immerse themselves into the team around them, you need to be very disciplined have the desire to learn from those around you and have a can-do attitude. This role can be demanding at times but very rewarding too.
• Take Ownership of responding quickly to faults, being curious to understand the problem fully, and identifying the best solution to resolve it the first time.
• Have excellent communication and interpersonal skills, to interact with the team.
• Teamwork – We are one team, and our end goals are the same.
• Proactive – take the lead on recommendations and improvements around the site and communicate effectively.
• Must be prepared to be trained in essential safety procedures such as Confined Space Entry or Working at Height.
• Knowledge and awareness of health and safety standards.
• Due to the nature of the role a full UK driving licence is essential.

What’s in it for you?

• Offering a starting salary of £27,000 per annum
• 24 days holiday per year increasing to 28 with the length of service. (Plus bank holidays)
• Development training package provided
• Contributory pension – Defined Contribution - Maximum of 12% -2x employee contribution
• Personal Medical Assessments – Open to all once a year
• GymPass, a free fitness plan and access to several well-being apps for you and up to three family members as well as discounted plans nationwide
• Cycle to work scheme, always on and up to £3k, save money, get fit and help protect the environment
• WeCare, a variety of health and wellbeing services for you and your family including up to 10 specialist counselling sessions, 24/7 access to a virtual GP, get fit programmes and access to a nutritionist
• Benefits on Tap, access to discounts, cashback and instant vouchers
• Generous Paternity Leave, including 4 weeks paid and an optional 2 weeks unpaid
• Enhanced Maternity Leave, 26 weeks full pay and 13 weeks half pay
• Ongoing performance development reviews to help you be your best and identify growth opportunities

Who are we?
At Thames Water, our purpose is crystal clear - to deliver life’s essential service so our customers, communities and planet can thrive.

Water is life’s great leveller. Every living thing needs it, every single day. From people to plants, birds to bees, farms to factories, we all need it to thrive, and we’re committed to taking care of it for us all.

But keeping water flowing is becoming harder. From scorching summers to wetter winters, extreme weather affects everything from our pipes to our local rivers. We must keep millions more kettles boiling, public services operating, washing machines spinning, showers running and more, so every drop is more precious than ever. Are you ready to play your part?

Working at Thames Water
At Thames Water, we recognise that people are at the heart of our business. To help us succeed in providing life's essential service, we need a range of skills and capabilities, representative of society throughout our business.

We seek to attract and retain a cultural mix of people who can offer different but complementary attitudes, values, talents, and knowledge. We understand the importance of appreciating and harnessing the unique skills, experiences, backgrounds, and differences that each individual brings.

Our over-arching diversity and inclusion aim is to ensure Thames Water is a diverse and inclusive great place to work. We encourage applications from everyone and offer extra support for those who need it throughout the recruitment process.

Find out more about working at Thames Water.

When a crisis happens, we all rally around to support our customers. As part of Team Thames, you’ll have the opportunity to sign up to support our customers on the frontline as an ambassador. Full training will be given for what is undoubtedly an incredibly rewarding experience. It’s also a great opportunity to learn more about our business, meet colleagues and earn some extra money along the way.

Disclaimer: due to the high volume of applications we receive, we may close the advert earlier than the advertised date. We encourage you to apply as soon as possible to avoid disappointment.