Collections Manager

“You must be the change you wish to see in the world”.  Mahatma Gandhi.
 
Sheridan Maine is excited to partner with a rapidly growing Financial Services organisation located in the heart of Central London. We are seeking a highly skilled and experienced Collections Manager to lead and enhance our client’s collections team on a fixed-term contract covering maternity leave.
 
Responsibilities of the Collections Manager will include:

• Leading and managing the collections team to achieve and exceed performance targets.
• Managing and overseeing a portfolio of accounts to ensure timely collection of outstanding payments.
• Contacting clients via phone, email, and letters to discuss overdue payments and establish repayment plans.
• Collaborating with other departments to streamline processes and ensure a seamless collections experience for customers.
• Handling complex collections cases and resolving escalated issues with professionalism and efficiency.
• Ensuring compliance with all relevant regulations and maintaining up-to-date knowledge of industry best practices.

 
The successful Collections Manager will require:

• Proven experience in a similar role.
• Strong understanding of collections processes, strategies, and regulations.
• Outstanding communication and interpersonal skills.
• Ability to work under pressure and manage multiple priorities.

 
If you’re passionate about this position or are keen to hear more, we would love to hear from you, please click on “apply” as soon as possible.
 
You are required to be eligible to work in the UK full time without restriction.
 
Due to the high volume of applications we receive, it is not always possible to respond to unsuccessful applicants. Therefore, if we have not responded to your application within five days, please assume that on this occasion your application has not been successful.