Process Controller

We are currently seeking a Process Controller to join our friendly Guildford & South West Surrey area operations team.

This role presents an exciting opportunity to join a dedicated and sociable team of professionals committed to delivering the production of millions of litres of water for customers across South West Surrey each day.

• The working hours for this role are 07:30 – 15:36, Monday -Friday
• Location - Shalford - Guildford - GU4 8BW however you will cover the whole Guilford area and drive between 40 different sites, therefore a full UK driving licence is essential
• This is a full-time permanent position

What you will be doing as a Process Controller?
The successful candidate will be a key member of the area operations team and will deliver a high standard of work at over 40 sites. The role of Process Technician reports to the Production Manager along with other Process Technicians.

• Completion of scheduled planned work on plant and equipment in compliance with company standards and procedures to improve plant resilience
• Responding to reactive work to maintain our operational output and the supply of clean water to our customers within the Guildford and Southwest Surrey area
• Supporting internal and external stakeholders with large-scale planned work at our sites
• As required, support the training of apprentices within the area
• Promote a safe working environment through your actions and behaviours
• Out of Hours stand-by work on a rotational basis
• The successful candidate will learn how to operate and optimise all processes and equipment in water treatment works to ensure water quality, compliance, safety and operational efficiency

What should you bring to the role?

• Ability to demonstrate logical thinking, attention to detail, and workload management is a must
• Excellent communication skills
• Due to the nature of the role a FULL UK driving licence is essential
• Health and safety knowledge
• Ability to make decisions about our sites, sometimes under pressure
• Ability to work with internal and external stakeholders, building strong relationships quickly
• The ability to work autonomously and as part of a team
• Competent with IT systems
• Strong interpersonal skills, and ability to build reports
• Management of Water Production or equivalent qualification preferred however not essential
• Physically fit as you may have to work in confined spaces on successful completion of the appropriate training

What’s in it for you!?

• Offering a salary up to £30,000 per annum plus you will get a van and a fuel card, plus the inclusion onto an on standby for which you will receive additional payment
• Training around all aspects of production and operation of our sites will be provided
• GymPass, a free fitness plan and access to several well-being apps for you and up to three family members as well as discounted plans nationwide
• Cycle to work scheme, always on and up to £3,000 save money, get fit and help protect the environment
• WeCare, a variety of health and wellbeing services for you and your family including up to 10 specialist counselling sessions, 24/7 access to a virtual GP, get fit programmes and access to a nutritionist
• Benefits on Tap, access to discounts, cashback and instant vouchers
• Generous Paternity Leave, including 4 weeks paid and an optional 2 weeks unpaid
• Enhanced Maternity Leave, 26 weeks full pay and 13 weeks half pay
• Ongoing performance development reviews to help you be your best and identify growth opportunities
• 24 days holiday per year increasing to 28 with the length of service. (Plus bank holidays)
• Contributory pension – Defined Contribution - Maximum of 12% -2x employee contribution
• Personal Medical Assessments – Open to all once a year

Who are we?
At Thames Water, our purpose is crystal clear - to deliver life’s essential service so our customers, communities and planet can thrive.

Water is life’s great leveller. Every living thing needs it, every single day. From people to plants, birds to bees, farms to factories, we all need it to thrive, and we’re committed to taking care of it for us all.

But keeping water flowing is becoming harder. From scorching summers to wetter winters, extreme weather affects everything from our pipes to our local rivers. We need to keep millions more kettles boiling, public services operating, washing machines spinning, showers running and more, so every drop is more precious than ever. Are you ready to play your part?

Working at Thames Water
At Thames Water, we recognise that people are at the heart of our business. To help us succeed in providing life's essential service, we need a range of skills and capabilities, representative of society throughout our business.

We seek to attract and retain a cultural mix of people who can offer different but complementary attitudes, values, talents, and knowledge. We understand the importance of appreciating and harnessing the unique skills, experiences, backgrounds, and differences that each individual brings.

Our over-arching diversity and inclusion aim is to ensure Thames Water is a diverse and inclusive great place to work. We encourage applications from everyone and offer extra support for those who need it throughout the recruitment process.

Find out more about working at Thames Water.

When a crisis happens, we all rally around to support our customers. As part of Team Thames, you’ll have the opportunity to sign up to support our customers on the frontline as an ambassador. Full training will be given for what is undoubtedly an incredibly rewarding experience. It’s also a great opportunity to learn more about our business, meet colleagues and earn some extra money along the way.

Disclaimer: due to the high volume of applications we receive, we may close the advert earlier than the advertised date, so we encourage you to apply as soon as possible to avoid disappointment.