Performance Manager THP (Thermal Hydrolysis Process)

We are looking for a Performance Manager to join our Thames Valley North Operations Team in Wastewater,  specifically at Oxford Sewage Treatment Works at the Thermal Hydrolysis Process (THP) plant where you will based on site, working between the hours of 07:30hrs – 15:30hrs.

The process of Thermal Hydrolysis is used to increase the biodegradability of wastewater residuals, which boosts digester loading rates, increases biogas production and can then be used for producing green electricity as well as producing a biosolids product that can be used for land fertilisation. Thermal Hydrolysis is a dynamic process to manage and comes with seasonal challenges. Its assets are essential in ensuring that the wastewater stream from the site remains healthy. 
We are seeking an enthusiastic individual to guide and develop a team of 10 technicians. You will steer their performance and create a positive team culture, ensuring that employee engagement is consistently high.

You will operate out of the main site at Oxford but will visit other sites making a driving licence and car owner essential.

• 36 hours a week Monday to Friday, along with participating in an out-of-hours rota for escalations and advice for which you will receive additional payment.
• Permanent, full time.

What you’ll be doing as the THP Performance Manager

• Increasing asset availability and performance within strict quality targets is key to the success of this role and will be achieved with a strong health & safety focus.
• Health and Safety – This is our number 1 priority for everyone in our team and you will effectively lead the Health & Safety culture of the team as well as driving and creating an environment where good practices are a way of everyday life and total compliance is adhered to.
• We need to protect our environment, and we are looking for someone who can effectively performance manage our Sewage Treatment Works site compliance by ensuring the site achieves and maintains its required plant availability and reliability to meet quality targets that are set by our regulator.
• Driving the team to achieve optimal performance in terms of work management, along with being responsible for developing the team and introducing new skills and Health & Safety awareness.
• Owning and managing the budgetary and financial activities of the team and driving efficiencies into the overall operational budget.
• Customer & Stakeholder Management - ensuring exceptional service to our customers with early personal interventions as required.

What should you bring to the role?

• An experienced people-manager with a proven track record of engaging & developing teams; ideally with site-based industrial or municipal process teams.
• Ability to lead and achieve results in a difficult environment with a strong focus on, and good working knowledge of, health and safety.
• Experience in managing an operational budget with a structured and proactive approach. 
• A good communicator and competent in using IT equipment/systems and able to interpret complex Excel spreadsheets.
• Qualifications should include an engineering HNC/HND or equivalent.
• BOAS and/or WAMITAB qualifications will be beneficial, but training will be given to the right candidate.
• Due to the nature of this role a full valid driving licence is needed.

What’s in it for you?

• Offering a salary up to £45,000 per annum depending on skills and experience.
• Annual Leave - 26 days holiday per year increasing to 30 with the length of service. (Plus bank holidays).
• Contributory pension – Defined Contribution - Maximum of 12% -2x employee contribution.
• Personal Medical Assessments – Open to all once a year.
• GymPass, a free fitness plan and access to several wellbeing apps for you and up to three family members as well as discounted plans nationwide!
• Cycle to work scheme, always on and up to £3k, save money, get fit and help protect the environment.
• WeCare, a variety of health and wellbeing services for you and your family including up to 10 specialist counselling sessions, 24/7 access to a virtual GP, get fit programmes and access to a nutritionist.
• Benefits on Tap, access to discounts, cashback and instant vouchers.
• Generous Paternity Leave, including 4 weeks paid and an optional 2 weeks unpaid.
• Enhanced Maternity Leave, 26 weeks full pay and 13 weeks half pay.
• Ongoing performance development reviews to help you be your best and identify growth opportunities.
• Wider benefits scheme including our benefits hub, which is packed full of offers and information to save you money and support your wellbeing.

Who are we? 
We’re the UK’s largest water and wastewater company, with more than 16 million customers relying on us every day to supply water for their taps and toilets. We want to build a better future for all, helping our customers, communities, people and the planet to thrive. It’s a big job and we’ve got a long way to go, so we need help from passionate and skilled people, committed to making a difference and getting us to where we want to be in the years and decades to come. 

Learn more about our purpose and values 

Working at Thames Water 
Thames Water is a unique, rewarding and diverse place to work, where every day you can make a difference, yet no day is the same. As part of our family, you’ll enjoy fast-tracked career opportunities, flexible working arrangements and excellent benefits. 
Whether you’re interested in a role in one of our call centres or science labs, we’re looking for people like you with real passion and a burning desire to make things better. 

So, if you’re looking for a sustainable and successful career where you can make a daily difference to millions of people’s lives while helping to protect the world of water for future generations, we’ll be here to support you every step of the way. Together, we can build a better future for our customers, our region and our planet. 

Real purpose, real support, real opportunities. Come and join the Thames Water family. Why choose us? Learn more. 

Our overarching aim is to ensure that Thames Water is great, diverse and inclusive place to work. We welcome applications from everyone and offer extra support for those who need it throughout the recruitment process. Our aim is to remove any real or perceived barriers to success, so if you need assistance, we’re here to help and support. 

When a crisis happens, we all rally around to support our customers. As part of Team Thames, you’ll have the opportunity to sign up to support our customers on the frontline as an ambassador. Full training will be given for what is undoubtedly an incredibly rewarding experience. It’s also a great opportunity to learn more about our business, meet colleagues and earn some extra money along the way. 

Disclaimer: due to the high volume of applications we receive, we may close the advert earlier than the advertised date, so we encourage you to apply as soon as possible to avoid disappointment.