Hire Controller

Job Title: Hire Controller
Location: Basildon
Type: Full-time, 
Start Date: ASAP


About Us:
My client is a leading provider of Hire equipment with a strong commitment to delivering exceptional service to their customers. We are currently looking for a dedicated Hire Controller to join the team and help manage and streamline the hire process for our equipment and services.


Position Overview:
The Hire Controller will be responsible for overseeing the hire process, from customer inquiries to the management of equipment inventory. This role requires excellent organizational skills, attention to detail, and the ability to work efficiently in a fast-paced environment.


Key Responsibilities:

• Process customer hire orders, ensuring all information is accurately recorded.
• Coordinate and schedule equipment deliveries and collections.
• Liaise with customers to confirm hire details and provide updates.
• Monitor equipment availability and allocate resources accordingly.
• Maintain accurate records of hire agreements, including dates, terms, and charges.
• Manage inventory of equipment, ensuring it is properly maintained, serviced, and ready for use.
• Ensure that all relevant safety checks and compliance standards are met before equipment is dispatched.
• Handle customer queries, complaints, and any issues related to hires.
• Work closely with other departments, including logistics, maintenance, and finance, to ensure smooth operations.
• Perform administrative tasks such as invoicing, contract management, and reporting.

Qualifications & Skills:

• Previous experience in a hire or rental industry, or a similar role (e.g., logistics, inventory management, customer service).
• Strong organizational and multitasking skills.
• Excellent communication skills (both written and verbal).
• Proficient in Microsoft Office Suite; experience with hire management software is a plus.
• Ability to work effectively under pressure and meet deadlines.
• Knowledge of safety standards and regulations in the hire industry (preferred).
• A team player with a proactive and customer-focused attitude.

Additional Requirements:

• [Any specific qualifications, certifications, or licenses required, such as a full driving license, safety certifications, etc.]
• [If applicable, details about any on-call or weekend work required.]

Benefits:

• Competitive salary based on experience.
• [Health insurance, pension, or any other benefits your company offers].
• Opportunity to work with a dynamic and supportive team.
• Career growth opportunities.

How to Apply:
Interested candidates should submit their CV and a cover letter to [email address] or apply via [application portal link]. Please include the reference “Hire Controller Application” in the subject line.