Wastewater Field Operations Specialist

The Commercial Operations Domestic Waste team is responsible for ensuring that the process of wastewater being transferred to our sewage treatment sites from sources such as cess pits, septic tanks & portable toilets, via our commercial customers, is undertaken safely and sustainably. We record and process over 10,000 transactions each month from our 200+ commercial customers across 33 domestic waste reception sites. These activities produce a turnover of £8 million per annum providing a key source of income for wastewater operations.

A key component of this role will be to expand our operations, opening new facilities within the Thames Water estate, work with key stakeholders to find suitable sites and plan and develop these new facilities.

What you’ll be doing as a Wastewater Field Operations Specialist:

This role will involve developing new waste stream opportunities and working across departments to secure permissions to expand commercial opportunities. Other duties will include:

• Responsible for overseeing and arranging mechanical and electrical maintenance for fixed plant assets at all domestic waste reception sites.
• Conducting H&S & waste acceptance & Audits on all domestic waste loggers, day-to-day management of customers and contractors, resolving issues and liaising on their behalf with different areas of the business.
• Responsibility for domestic waste projects.
• Assisting with the new waste acceptance regulations.
• Customer documentation – waste transfer documents.
• Managing the maintenance budget and procurement with contractors/suppliers.
• Out-of-hours support for the wider team.

What you should bring to the role

• Previous experience within the wastewater industry.
• Coming from an engineering background would be beneficial.
• Have previous experience in Project or Contractor Management.
• Good understanding of health and safety and associated audits.
• Ability to work on an out-of-hours rota, 1 in 4.
• Hold a full UK Driving Licence.

What’s in it for you?

Are you looking for a role that offers variety and a collaborative team environment? We have an excellent opportunity for practical engineers to join our team! No two days are the same in this role, and you'll be working alongside a passionate and supportive team. We focus on ensuring safe, efficient, and cost-effective delivery of projects while maintaining process integrity in operational sites. We're committed to excellence in waste treatment, water production, and pumping station technology. Join us and take your engineering career to the next level.

• Offering between £38,000 to £44,000 per annum depending on experience and skills.
• Car Allowance of £4,500 per annum.
• 26 days holiday per year, increasing to 30 with the length of service. (Plus bank holidays).
• Contributory pension – Defined Contribution - Maximum of 12% -2x employee contribution.
• Personal Medical Assessments – Open to all once a year.
• Wider benefits scheme, including our benefits hub, is packed with offers and information to save you money and support your well-being.

Who are we?

At Thames Water, our purpose is crystal clear - to deliver life’s essential service so our customers, communities and planet can thrive.

Water is life’s great leveller. Every living thing needs it, every single day. From people to plants, birds to bees, farms to factories, we all need it to thrive, and we’re committed to taking care of it for us all.

But keeping water flowing is becoming harder. From scorching summers to wetter winters, extreme weather affects everything from our pipes to our local rivers. We need to keep millions more kettles boiling, public services operating, washing machines spinning, showers running and more, so every drop is more precious than ever. Are you ready to play your part? 

Working at Thames Water

At Thames Water, we recognise that people are at the heart of our business. To help us succeed in providing life's essential service, we need a range of skills and capabilities, representative of society throughout our business.

We seek to attract and retain a cultural mix of people who can offer different but complementary attitudes, values, talents, and knowledge. We understand the importance of appreciating and harnessing the unique skills, experiences, backgrounds, and differences that each individual brings.

Our over-arching diversity and inclusion aim is to ensure Thames Water is a diverse and inclusive great place to work. We encourage applications from everyone and offer extra support for those who need it throughout the recruitment process.

Find out more about working at Thames Water.

When a crisis happens, we all rally around to support our customers. As part of Team Thames, you’ll have the opportunity to sign up to support our customers on the frontline as an ambassador. Full training will be given for what is undoubtedly an enriching experience. It’s also a great opportunity to learn more about our business, meet colleagues and earn some extra money along the way.

Disclaimer: due to the high volume of applications we receive, we may close the advert earlier than the advertised date, so we encourage you to apply as soon as possible to avoid disappointment.