Catchment Development Analyst

The System Operations team include the Waste Control shift team, who monitor the “Drain to River” lifecycle of the waste system. The Waste Control team utilise multiple in-house bespoke built digital tools, to aid with the identification, mitigation and reporting of pollution and other issues on the waste network. 

The purpose of this role is to be the Subject Matter Expert within Waste System Operations, for the Smart Waste Digital Tools used by the Waste System Operations Control team. Assisting with the development and delivery of elements of technical digital solutions and supporting business processes on Smart Waste tools, for example, relating to event duration monitoring, network blockage monitoring and enhanced pumping station data analysis.

What you’ll be doing as a Catchment Analyst

• This role will be the Waste System Operations, subject matter expert, on how the Smart Waste Digital Data Insight tools work. You will fully understand the business requirements, business usage, configuration and functionality of the Smart Waste Decision Support Tools used by the System Operations team at Thames Water. 
• You will define the processes and activities for the team to follow based on the insight provided by the tools. This will include the interfaces the tools have with other corporate system g., GIS and Scada.
• You will lead training sessions to ensure all team members are competent in the use of digital products and the associated agreed business processes.
• You will work closely with the digital team and Product Owner, working under an Agile framework, to build and enhance the Data Insight tools.
• Also, as part of your role, you will be optimising catchment management, collecting, and analysing complex technical data providing expert commentary, advice, and recommendations, as appropriate.
• You will be required to produce detailed management reports and presentations on aspects of data quality and availability and work with internal and external stakeholders to address gaps and issues.
• Supporting and coaching less experienced colleagues to contribute to the development of the team.

This is a hybrid role with 3 days working in our Kemble Court office and 2 days at home.

What you should bring to the role

• We are seeking an engaging person with a degree (or equivalent) in a Scientific or Technical field with excellent relationship-building skills.
• You will have confident presentational skills, as well as strong written, verbal technical and non-technical communication skills.
• Strong analytical and organisational abilities with a great eye for detail.
• Beneficial but not essential, to have experience working within an operational business environment. (ideally water/waste utilities industry)
• Very strong Excel skills along with ability on other MS Office tools in particular Access, PowerPoint, and SharePoint. Experience in building Power BI tools is beneficial.
• A good understanding of SCADA or other Industrial Control Systems or Digital Data Insight Tools is beneficial.
• A basic understanding of the regulatory environment we operate in is preferred.
• Understanding of change management methodology.

 What’s in it for you?

• Competitive salary from £36,400 - £41,000 per annum depending on experience.
• 26 days holiday per year increasing to 30 with the length of service. (Plus bank holidays)
• Contributory pension – Defined Contribution - Maximum of 12% -2x employee contribution.
• Personal Medical Assessments – Open to all once a year.
• Wider benefits scheme including our benefits hub, which is packed full of offers and information to save you money and support your wellbeing.

Who are we?

Our business continues to operate as usual, delivering our essential services to around 16 million customers across London, Thames Valley and the Home Counties. 
At Thames Water, our purpose is crystal clear - to deliver life’s essential service so our customers, communities and planet can thrive.

Water is life’s great leveller. Every living thing needs it, every single day. From people to plants, birds to bees, farms to factories, we all need it to thrive, and we’re committed to taking care of it for us all.

But keeping water flowing is becoming harder. From scorching summers to wetter winters, extreme weather affects everything from our pipes to our local rivers. We need to keep millions more kettles boiling, public services operating, washing machines spinning, showers running and more, so every drop is more precious than ever. Are you ready to play your part?

Working at Thames Water

At Thames Water, we recognise that people are at the heart of our business. To help us succeed in providing life's essential service, we need a range of skills and capabilities, representative of society throughout our business.

We seek to attract and retain a cultural mix of people who can offer different but complementary attitudes, values, talents, and knowledge. We understand the importance of appreciating and harnessing the unique skills, experiences, backgrounds, and differences that each individual brings.

Our over-arching diversity and inclusion aim is to ensure Thames Water is a diverse and inclusive great place to work. We encourage applications from everyone and offer extra support for those who need it throughout the recruitment process.

Find out more about working at Thames Water

When a crisis happens, we all rally around to support our customers. As part of Team
Thames, you’ll have the opportunity to sign up to support our customers on the frontline as an ambassador. Full training will be given for what is undoubtedly an incredibly rewarding experience. It’s also a great opportunity to learn more about our business, meet colleagues and earn some extra money along the way.

Disclaimer: due to the high volume of applications we receive, we may close the advert earlier than the advertised date, so we encourage you to apply as soon as possible to avoid disappointment.