HR Coordinator

We are looking for a Fixed Term HR Co-ordinator to assist the HR Onboarding team which is responsible for providing front-line service to all Thames Water employees and managers. This role requires someone with great organisational and administration skills to support the daily administration ensuring employees are paid accurately and on time.

What you’ll be doing as a HR Coordinator

• Supporting HR Administration across the People Team.
• Act as the first point of contact for customer enquiries forwarding specialist requests to other members of the HR department as appropriate.
• Maintain data using company-specific systems ensuring that records are accurate and up-to-date.
• Generate and issue formal documentation, such as employment contracts, as required.
•  Undertake ad hoc project work when required.
• Communicate with a broad range of people in a courteous and professional manner.
• Liaising with Line managers, the IT Service Desk, and the wider business.
• Updating employee records with changes to pension contributions.
• Undertaking ad-hoc reporting and providing project support as required.
• Taking responsibility for your workload and owning queries/cases through to resolution. If unable to resolve, triage and communicate effectively with all involved.
• Ensuring achievement of Key Performance Indicators (KPIs).
• Working collaboratively and providing support to others within the People Services team.

Base Location: Reading - Hybrid
Working Pattern: 36 Hours

What you should bring to the role

• Great organisational skills
• Able to multi-task
• Highly organised and responsive, with an ability to deal with a high volume of queries each day
• Great communication skills
• Great IT skills including the use of Microsoft Outlook
• Advanced level of Excel
• Resilient and flexible to change in demands, whilst remaining approachable.
• Trustworthy, with the ability to maintain confidentiality
• Able to be a positive ambassador for the People Team, representing your role and function positively and professionally at all times

What’s in it for you?

• Competitive salary up to £29,000 per annum, depending on experience
• Annual Leave - 24 days holiday per year increasing to 28 with the length of service (Plus bank holidays)
• Contributory pension – Defined Contribution - Maximum of 12% -2x employee contribution
• Personal Medical Assessments – Open to all once a year
• Wider benefits scheme including our benefits hub, which is packed full of offers and information to save you money and support your wellbeing.

Who are we?
At Thames Water, our purpose is crystal clear - to deliver life’s essential service so our customers, communities and planet can thrive. Water is life’s great leveller. Every living thing needs it, every single day. From people to plants, birds to bees, farms to factories, we all need it to thrive, and we’re committed to taking care of it for us all. But keeping water flowing is becoming harder. From scorching summers to wetter winters, extreme weather affects everything from our pipes to our local rivers. We need to keep millions more kettles boiling, public services operating, washing machines spinning, showers running and more, so every drop is more precious than ever. Are you ready to play your part?

Working at Thames Water 

At Thames Water we recognise that people are at the heart of our business. To help us succeed in providing life's essential service, we need a range of skills and capabilities, representative of society throughout our business. 

We seek to attract and retain a cultural mix of people who can offer different but complementary attitudes, values, talents, and knowledge. We understand the importance of appreciating and harnessing the unique skills, experiences, background, and differences that each individual brings. 

Our over-arching diversity and inclusion aim is to ensure Thames Water is a diverse and inclusive great place to work. We encourage applications from everyone and offer extra support for those who need it throughout the recruitment process. 

Find out more about working at Thames Water. 

When a crisis happens, we all rally around to support our customers. As part of Team Thames, you’ll have the opportunity to sign up to support our customers on the frontline as an ambassador. Full training will be given for what is undoubtedly an incredibly rewarding experience. It’s also a great opportunity to learn more about our business, meet colleagues and earn some extra money along the way. 

Disclaimer: due to the high volume of applications we receive, we may close the advert earlier than the advertised date, so we encourage you to apply as soon as possible to avoid disappointment.