Imports Assistant (Customs)

Pertemps Recruitment is excited to be recruiting for an Imports Assistant on behalf of our client in Derriford, Plymouth. This role offers an excellent opportunity to delve into multiple areas of international trade within a dynamic and fast-paced environment.
The Imports Department handles over 40,000 TEU containers annually, providing a challenging yet rewarding workplace. For those who demonstrate drive, skill, and ability, opportunities for progression are available.

Why Join?
This is a temporary-to-permanent position, offering the chance to grow within a thriving company. The role provides a varied working environment and hands-on experience in international trade. For those eager to learn and excel, the possibilities for career advancement are significant

About the Role:
The Imports Assistant will play a pivotal role in customs clearance, import/export processes, and customs warehouse operations. The position is best suited for someone who thrives under pressure, enjoys problem-solving, and takes satisfaction in overcoming challenges.

Key Responsibilities:

• Manage a high volume of customs clearance tasks and daily queries.
• Maintain and prepare detailed Excel reports (daily, weekly, monthly).
• Verify accuracy of customs clearance instructions and shipping documents.
• Monitor and update pre-shipment statuses for flagged containers (e.g., food, pet food, dangerous goods).
• Assist with HMRC audits and compliance checks.
• Handle urgent queries via phone and email.
• Submit DEFRA/IPAFFS CHEDP notifications as required.
• Liaise with Port Health, Customs, and Border Force on key matters.
• Track CFSP/Customs Warehouse UCR assignments and ensure data accuracy.
• Complete month-end customs warehouse reporting and reconcile HMRC data.
• Support compliance, trading teams, suppliers, and agents with shipping updates and queries.
• Perform administrative tasks and maintain the customs email inbox.

Person Specification:

• Genuine interest in customs clearance, shipping, or international trade (full training provided).
• High attention to detail with a focus on accuracy.
• Excellent organisational skills with the ability to manage priorities independently.
• Strong written and verbal communication skills for effective engagement with stakeholders.
• Resilient under pressure, with a proactive approach to problem-solving.
• Proficient in IT systems, especially Microsoft 365 and online platforms.
• Advanced Excel skills (formulas, pivot tables, lookups); intermediate-level knowledge required. Candidates may be tested on Excel proficiency during the recruitment process.

Please APPLY now or contact Chesea Goodman in the Pertemps Plymouth office.