Job Description

Pertemps are currently recruiting for Full Time & Part Time Customer Service Administrators to join a leading Logistics company in their Head office based in Chineham, Basingstoke. This is a temporary ongoing position.

This position has a variety of shift patterns available.

Responsibilities as a Customer Service Administrator:

Answering telephone calls and emails
- Logging queries on the companies CRM system
- Dealing with any live issues and investigating discrepancies
- Completing KPI trackers and performance reports
- Collate information and update business system
- Chase internal teams to find query resolutions
- Building and maintaining solid relationships with depots and customers

Requirements for this position:

Previous experience in a customer facing role
- Confident speaking over the phone
- Analytical working approach
- Experience and knowledge of Microsoft packages

The Role:

£12.71 per hour
- Variety of shifts available (Full time & Part time)
- AM and PM Hours
- Temp to permanent position

If you are interested in this Customer Service Administrator position, please apply below with an up-to-date CV or give Jemma a call at the Pertemps Basingstoke branch

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Customer Service Administrator

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