Delivery Manager

Delivery Manager
Leicester
£35,000 per annum
Working Hours: Monday to Friday 9am-5:30pm

We are currently representing a reputable training provider who are committed to providing high-quality vocational training and skills development programmes. They are dedicated to empowering individuals with the practical skills and knowledge they need to succeed in their chosen careers. We are seeking a passionate and dedicated Delivery Manager to join the team. As a deliver manager in the employability sector, you will oversee the day to day delivery and be in charge of managing a team of staff. This position does require use of Excel so the ideal candidate would be an advanced user with a keen eye for detail.

Key Responsibilities:

• Develop and implement strategies for effective delivery of programs.
• Manage and support a team of coaches and tutors including setting and monitoring KPIs.
• Oversee the recruitment, onboarding, and progression of learners.
• Ensure compliance with standards and regulatory requirements.
• Foster strong relationships with key stakeholders.
• Monitor and evaluate program performance and outcomes.
• Provide ongoing support and guidance to learners.
• Identify opportunities for program improvement and innovation.
• Prepare reports and documentation for internal and external stakeholders.
• Ensure the welfare and safety of all learners within the program.

Qualifications and Requirements:

• Prior experience in managing or supervising a team, including setting and monitoring KPIs.
• Advanced Microsoft Excel and packages knowledge with strong compliance skills.
• Strong communication and interpersonal skills.
• Patience and empathy when working with diverse groups of learners.
• Excellent organisational and time-management abilities.
• An understanding of and commitment to promoting equality and diversity.

Benefits

• Up to 25 days annual leave + bank holidays + Birthday Day off, per year (ability to purchase an additional 3 days annual leave per year)
• Long service award,
• An extra days annual leave per year completed, up to 5 additional days
• Career development opportunities
• 2 volunteering days per year

This position is being managed by Pertemps Work Based Learning. For more information please contact 0191 3000513.