Business Support Trainer (Business Administration and Customer Service)
264100081

£29,000 - £33,000 Per Annum

Full Time

Permanent

Hebburn, Tyne and Wear

Education

Posted 29 days ago

Expires In 2 Hours

Job Description

Business Support Trainer (Business Administration and Customer Service)
Hebburn with travel across the North East
Permanent, full time

Pertemps are thrilled to be working with a "Good" rated Ofsted training provider based in the North East. We are looking for a dedicated and experienced Business Support Trainer to contribute to the growth and development of the current learners on programme.

The responsibilities of the Business Support Trainer
  • Plan and deliver quality teaching and learning sessions, both classroom and remote, to apprentices working towards their Customer Service and Business Administration qualifications.
  • Provide constructive feedback offering advice and support to meet and exceed the required standard for End Point Assessment.
  • Observe learners in their place of work and/or remotely, to gather quality evidence towards their apprenticeship standard.
  • Review and assess portfolios of evidence using the e-portfolio system.
  • Organise and maintain documentation on learners' progress.
  • Support, advise and motivate learners to achieve distinction at EPA.
  • Uphold procedures to Safeguarding learners, reporting appropriately, and ensuring Prevent Duty is upheld.
  • Provide a high level of customer service to all learners and parties contacting the business.

The qualifications/requirements of the Business Support Trainer:
  • Hold a full teaching qualification: PGCE, PCET, DTLLS
  • Recognised Assessor award: A1, TAQA or CAVA
  • Experience of online learning and assessment platforms.
  • Understand different learning styles and how to differentiate through various teaching methods.
  • Be able to motivate self and learners.
  • Full, clean driving licence and use of a vehicle must be flexible with travel. (Business insurance is compulsory)

For more information, please contact Natasha Masters at Pertemps Newcastle

Natasha Masters 264

natasha.masters@pertemps.co.uk

0191 255 7900

Division 264

Pertemps Newcastle

Unit 1 & 2

Blackfriers Court

Newcastle Upon Tyne

Tyne and Wear

NE1 4XB

01912557977

View Branch Details
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