Housing Assistant
263100698

£13.48 Per Hour

Full Time

Temporary

Edinburgh, City of Edinburgh

Administration

Posted 20 hours ago

Expires In 28 Days

Job Description

Pertemps Scotland are working with our public sector client to recruit for Housing Assistants to work in the Edinburgh area

Rate of pay - £13.48 per hour
Hours - Mon-Fri, 36 hours per week
Duration - Temporary ongoing
Location - Craigmillar (North East Locality)

Successful applicants will provide admin support to our clients' busy housing department. Experience working within a housing/homeless or similar service environment is desirable along with having a full UK driving licence.

This department deals mostly with temporary accommodation.

Duties to include:
  • Revenue collection
  • Contacting clients who are in accommodation to get housing benefits applications completed
  • Gather proof of income required for housing benefit applications
  • Providing a reliable business support service through a variety of formats including; telephone, face to face, email, and online.
  • Small Balance letters
  • Bills from suppliers
  • Broken metres
  • Handling sensitive and personal information in line with appropriate policies and confidentiality guidelines.
  • Gas force entries
  • Working within a team of business support staff dealing with customer's issues and service requests through provision of information, guidance, or progressing requests to wider services.
  • Using appropriate systems to process service requests or updates for wider services.
  • General admin duties such as dealing with the mail

Successful applicants must:
  • Have knowledge of IT systems such as outlook, word, excel
  • Have excellent customer service skills
  • Be able to deal with members of the public in difficult situations
  • Have knowledge of Microsoft applications
  • Have excellent time keeping skills
  • Be honest, trustworthy and punctual
  • Have good problem solving skills

A basic disclosure will be required for this role at a cost of £25

If you have the relevant skills and experience please apply directly to this advert
Jobs With Pertemps

Pertemps

Dana Gavin

dana.gavin@pertemps.co.uk

0131 225 7531

Division 263

Jobs With Pertemps

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