Payroll Operations Manager

Do you want to work in a vibrant office with a team of colleagues who are engaged and keen to learn and develop?  Do you have extensive experience managing and leading a Payroll team?  My client who is based in Glasgow city centre are offering a salary of £45k+ depending on experience, hybrid working and fantastic benefits along with a great working environment.  The company has an ongoing commitment to their team’s wellbeing, learning and development.
 
Your job is to oversee our payroll teams and ensure our colleagues are paid accurately and on time.
 
Key Accountabilities:
 

• Managing and leading our Payroll Team Leaders to ensure all our Payrolls are delivered on time and accurately.
• Providing support and training to all payroll staff on dealing with varying pay enquiries from the business
• Dealing with escalated pension queries from Payroll Team Leaders.
• Answer or advising on escalated pay queries from both Payroll Team Leaders, employees, and 3rd parties by telephone and in writing.
• Performing routine control checks/ auditing on payroll output.
• Processing End to End Payroll when Team Leaders are absent/on holiday
• Ensuring all Third party, advance payments are checked, approved, and paid on time
• Ensuring all Payroll Manuals/ Workflows are kept up to date
• Attend and provide action plan from relevant meetings with key departments/Stakeholders.
• Hold and document One to One's including setting objectives with relevant Payroll Team Leaders
• Providing support and training for Payroll Team Leaders on staff development, training, performance reviews and any other Payroll Team Leader responsibilities
• Training Payroll Administrators or Payroll Team Leader when required and ensuring proper training plan set.
• Ensuring any issues or queriers relating to employees or Third Parties are escalated to the Group Payroll Manager in a timely manner.
• Ensuring all BACS files are saved in PTX drive before BACS processing date and Solvd Payment team are emailed accurate details.
• Delegate for a Payroll Team leader when absent e.g., AL, Vacant position, sick.
• Deputising for Group Payroll Manager in Stakeholder meetings/ SLT meetings when they are on AL

 
 
Essential Skills:
 

• Possess the management skills to lead, develop and motivate a team
• Show clear vision and purpose and inspire teams and colleagues to organise themselves in an agile way in order to reach targets.
• A proven track record in Payroll data administration and managing a Payroll Team.
• Specialist system knowledge
• Knowledge of payroll systems, taxation, statutory and national insurance rules
• Problem solving skills (calculations, numeracy, analytical)
• Proficient in use of MS Excel (spreadsheets).
• Attention to detail and accuracy skills
• Ability to work independently and as part of a team
• Ability to work under pressure against tight deadlines and competing priorities
• Strong relationship management with the ability to collaborate effectively with internal and external stakeholders.

 
Desirable

• CIPP qualification is desired

 
To find out more please send your cv to Linda Currie.
Pertemps acts as both an employment business and an employment agency.