Customer Service Coordinator

I am looking for a meticulous and articulate Customer Service Coordinator to join a growing and driven team that pride themselves on delivering top-notch customer service and creating a supportive work environment. 
You will play a crucial role in ensuring their satisfaction and resolving their issues efficiently at a company who is dedicated to innovation, excellence, and providing our employees with opportunities for growth and development. If you thrive in a challenging environment and are passionate about customer service, I would love to hear from you!
 
Key Responsibilities:

• Handle customer inquiries via phone, email, and chat.
• Resolve customer issues in a timely and effective manner.
• Keep accurate records of customer interactions.
• Work closely with internal teams to enhance the customer experience.
• Offer feedback and suggestions for process improvements.

 
Requirements:

• Exceptional attention to detail.
• Excellent communication skills, both written and verbal.
• Proven experience in a customer service role.
• Ability to work independently and collaboratively.
• A proactive and problem-solving attitude.
• IT savvy.

 
Benefits:

• Training provided
• Hybrid working options
• 5% employer match for pension
• Regular company social events
• Opportunities for internal progression

If you are ready to embrace a new challenge and grow within your career, apply today!