Technical Operative

We are recruiting for a Trchnical Operative for a leading IT service provider based in Hatfield.
You must be eligible to obtain SC Clearance for this role and the shifts are 8am-4pm4pm-12am Monday to Friday.   

• We are looking to recruit a Technical Operative 1 in the Configuration dept for our growing team that will provide effective and efficient support to our clients.  
• They will be required to provide basic to intermediate level IT configuration services and will need to be competent at component level whilst being self-sufficient to manage their workload within timely parameters.  

• Typically, a Technical Operative 1 will provide software installations and configuration in an existing IT infrastructure or pre-designed project and will be familiar with current Microsoft desktop Operating Systems. 
• Bespoke System work. In house systems (Training Given)  
• Building (Software) various systems using detailed scripts- training provided on Scripts and much be followed as a breach can result in escalation. 
• Effective Up Line Reporting – This is where the candidate needs to have strong and effective communication skills, has the ability to communicate with varying levels of stakeholders 
• Data input. – 25-50% of this role is data input, all on spreadsheets so input is manual, attention to detail is key here 
• Consolidating consignments for distribution. 

 – Each workers has their own assignments but they need to be aware of how their assignment contributes to the entire order and work effectively, again communication is key here because if they are running either behind or ahead of schedule the worker need to communicate this with Supervisors/TLs to decide on appropriate actions 
 
Pallet Movement / Work Planning 
 
Ability to work to driven targets and SLA and time management skills.  
 
Boxing and Unboxing IT equipment 

This is an umbrella contract, the role is Inside IR35.