Job Description

Customer Service Agent – Fully Remote

Location: Remote (UK‑based only)
Pay Rate: £13.37 per hour
Hours: 37.5 per week
Shift Pattern: 9am–6pm, 5‑day rota including weekends
Contract: Immediate start - ends 31st March 2026

About the Role
We’re recruiting Customer Service Agents to support one of the UK’s leading online car marketplace companies. You’ll be helping existing customers through email and web chat as they complete the sale of their vehicle, providing clear, friendly and professional support throughout their journey.

What You’ll Be Doing:

Responding to customer enquiries via email and web chat
Supporting customers through the process of selling their vehicle
Providing clear, accurate information in a friendly and efficient manner
Ensuring a positive customer experience at every step

What We’re Looking For:

Strong customer service experience (phone, email, web chat, contact centre etc.)
Excellent written and verbal communication
Confident working in a fast‑paced, customer‑focused environment
Immediately available to start
UK‑based with a suitable remote working setup
No planned holidays or commitments that require time off before 31st March 2026

If you're reliable, customer‑focused and ready to start straight away, we’d love to hear from you.

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Customer Service Agent

Job Description

Pertemps Managed Solutions

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