Event Merchandise Manager

Event Merchandise Manager required by a leading global retail marketing group based in the West End of London. You will be responsible for managing a portfolio of projects for various live events, with focus on merchandise retail operations, inventory management and profitability reporting.

This is a permanent, full time role – salary £35-38k per annum plus benefits – offices based in Oxford Circus / Piccadilly Circus area of central London – hybrid working (4 days office and 1 day working from home).

Duties:

• Managing project timelines
• Developing merchandise ranges alongside creative design team
• Managing the prescribed purchasing policy of ideal order volumes and balancing pricing with quantities
• Communicating with venues in advance of event dates
• Sharing necessary information and all tools/POS materials needed for successful retail operations
• Developing inventive, creative and visually appealing retail spaces where needed, as well as guiding venue teams on how to develop and maintain their own retail locations.

• Collecting and reviewing daily/weekly sales data from all venues
• Reviewing inventory levels and reporting anomalies, resolving queries
• Reviewing sales against stock levels and forecasting restock requirements
• Preparing weekly client statements to report on weekly sales performance

• Managing all relationships across projects including managing expectations of clients
• Navigating challenges to ensure customer service levels are upheld
• Providing regular feedback and updates across all phases of projects

• Coordinating and organising day-to-day tasks to ensure efficiency in time management
• Attending weekly internal meetings to report on status of all projects
• Visiting venues across the UK and internationally to monitor performance and ensure retail spaces and products are appropriately presented
• Continuously monitor the quality of products presented and the quality of service provided by project and in general by the company
• Upholding a high standard of presentation as a member of the company to all venues and all company clients and stakeholders.

Additional info and Benefits:

• Excellent project management skills are essential
• Experience in retail and stock control management is desirable
• Hours – 9.00am to 5:30pm (Monday to Friday) however during Event Openings / Building retail stores hours may vary and may include weekends.
• 4 days in office and 1 day working from home.
• £35,000 - £38,000 – No movement in salary
• Some travel may be required across the UK and potentially at times overseas.
• No management of staff just managing own projects
• Looking after 5 to 10 projects at any one time.
• Having an interest and being passionate about theatre, the events world and interested in merchandising would be ideal.