£21 Per Hour
Full Time
Temporary
London, Greater London
Public Sector And Council
Posted 8 days ago
Expires In 21 Days
Job Description
Local Authority | £21 per hour | Temporary | London
Join a busy local authority team tackling a backlog of Penalty Charge Notices (PCNs). This Appeals & Information Officer role offers immediate start for an organised administrator with strong customer-facing skills.
Key Responsibilities:
- Review and process PCN appeals, ensuring compliance with statutory guidelines.
- Handle public enquiries via phone, email, and post with clear, professional communication.
- Maintain accurate records on case management systems and meet tight deadlines.
- Collaborate with officers to deliver fair, consistent outcomes on appeals and information requests.
- Experience in appeals processing, customer service, or local government administration.
- Excellent written and verbal communication skills.
- Strong attention to detail and ability to manage high-volume workloads.
- IT literate with proficiency in MS Office or similar.
- Competitive hourly rate of £21.52 (PAYE or umbrella options).
- Full-time hours (37.5 per week, Mon-Fri).
- Opportunity to gain public sector experience.
Pertemps is an equal opportunities employe
Imran Makda
Imran@red-personnel.co.uk
02077243824
Division 176
Red Personnel London
8th Floor, Dutch House
307 – 308 High Holborn
London
WC1V 7LL
02077243824
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