Operations & Administration Manager

This fire and security systems installer and service provider based in Cambridgeshire are recruiting an Operations & Administration Manager, a key role within their business. The successful applicant will be responsible for compliance, approvals, scheduling, and back office administration. The successful candidate will ensure that operational processes run smoothly, accurately, and in line with regulatory and organisational standards.
Key Responsibilities
• Manage all compliance processes, approvals, checks, and documentation.
• Oversee back office operations and ensure efficient daily workflow.
• Maintain client portals, ensuring accurate data and timely updates.
• Lead administrative processes including record keeping, document control, and reporting.
• Manage scheduling, inductions, and onboarding coordination.
• Support audits, inspections, and regulatory requirements.
• Identify opportunities to streamline and improve operational processes.
Skills & Experience
• Strong experience in compliance focused operations or administrative management.
• Knowledge of scheduling, inductions, and client portal systems.
• Excellent organisational skills and attention to detail.
• Confident managing multiple deadlines and high volume processes.
• Strong communication and stakeholder management abilities.
• Experience supervising administrative staff (desirable).
• Background in a regulated environment is an advantage.
• Experience working in the fire and security industry or a similar industry like M&E or facilities management is important.

The role comes with a basic salary of between £45,000 and £50,000 depending on skills and experience, working with a supportive team and opportunities for development.