Small Works Engineer

Fire & Security Small Works Engineer - Chessington
Basic Salary – £45,000-50,000 per annum subject to experience
Pension, Life Assurance & much more. – Please see our generous remuneration packages below

Fire & Security’s Minor Works Engineer
Work closely with the Small Works / Installations Team on small projects from inception through to completion on CCTV, Access Control, Intruder and Fire Alarm Systems. The successful Engineer will contribute to the team and will strive to deliver world class customer service and will be rewarded for doing so.
• Liaise with the Lead Engineer on all troublesome sites, including any critical issues.
• Work closely with sub-contract labour and onsite clients.
• Maintain Fire & Security Systems in your region when demand requires.
• Ensure effective communication with customers and schedulers when planning site visits.
• Utilise all customer portals as directed by your Lead Engineer in accordance with the customer requirements.
• Assist the team in any other works.
• From time to time, you may be required to support the Service Engineers on particular jobs, and occasionally work slightly out of your designated post-code area.
• Plan and respond to routine and re-active call visits in your area.
• Maintain your stock levels with support from the Stores team.
• Attend training sessions as and when required.
• Attend Engineering team meetings as and when required.
• Identify any personal training and development needs to help you provide the best possible customer service.

Requirements
Who We’re Looking For
We recognise that our exemplary service can only be maintained by compliance to and the surpassing of British and European Standards which can only be effected through the continuous professional development of all team members, therefore, in addition to having all the usual attributes of a great Fire & Security employee, such as; a positive attitude, excellent communication skills, well presented and professional at all times, ability to work alone and as part of a team, for this specific opportunity, we are looking for candidates who also offer:
• Good all-round knowledge of Fire and Security Systems.
• Experience of working in a similar role previously - Fire & Security Installation Experience (minimum of 2 years)
• Technical background in the electrical / electronic industry.
• Experience of front-line customer contact preferred.
• Knowledge of current industry standards and able to commission multi-disciplined systems.
• Self-motivated and able to organise workload, with the ability to work on own initiative.
• Highly organised, professional and computer literate.
• Full UK Driving Licence.

Benefits
How we Attract, Reward & Retain Our Employees
We recognise the importance of fairly rewarding our employees. We go above and beyond with our remuneration packages that not only meet the needs of a challenging economic climate, but we offer packages, benefits and incentives to support the broader needs of our people making their everyday lives and futures more comfortable.
• Basic Salary – £45-50,000 subject to experience
• Fully equipped company vehicle
• Royal London Pension
• Life Assurance 4x Salary
• 22 days Paid Holidays plus Bank Holidays
• Additional holiday day for each full year of completed service (up to 25 days)
• Paid Candidate Referral Scheme – up to £1,000 per referral, unlimited referrals.
• Mental Health & Well-being Scheme
• Employee Recognition Scheme
• Development and progression opportunities