Workshop Manager

Workshop Manager
Permanent/Full-Time
Location: Didcot
Shifts: Monday-Friday (Plus one in four Saturday mornings)
Hours: 07:30-17:15
Salary: £36,000-£40,000 DOE

Pertemps are recruiting a Workshop Manager for a company in Didcot due to business growth.
The company are a world leading specialist in their sector, providing unparalleled service to their customers.
This position comes with an immediate start date following the interview process.

As a successful Workshop Manager, your responsibilities will be:

• Lead and manage the workshop team, ensuring that targets are met, and quality is maintained
• Foster strong communication between departments, including our Bodyshop and Parts Sales, to ensure seamless workflow
• Manage work levels to optimise output and productivity in the workshop
• Identify and implement opportunities to increase workflow efficiency and make the most of our team's skills and space
• Promote professional upsell opportunities through customer service and technician reports
• Oversee daily operations, including holding workflow meetings to ensure smooth processes
• Represent our brand to customers, ensuring a positive experience at every touch point
• Track and manage bookings, estimates, and customer interactions through our CRM system
• Oversee invoicing and ensure accurate job tracking, compiling regular KPI reports for management

What we are looking for in the successful Workshop Manager:

• Strong organisational skills with the ability to prioritise tasks effectively
• A proactive, can-do attitude, and the ability to take ownership of issues
• Ability to handle multiple tasks in a fast-paced environment
• A proven track record of achieving targets and goals
• Excellent customer service skills with the ability to upsell opportunities
• A keen attention to detail
• A full UK driving licence

In return you will receive:

• Competitive salary + Bonus scheme
• 20 days holiday + Bank Holidays + Christmas off
• Employee Benefits Plan, including discounts and team events
• Company Pension
• Employee referral bonus scheme

If you are interested in this role, please click apply or call Jamie at our Pertemps Didcot branch.