£42,262 Per Annum
Full Time
Temporary
Angus, Angus
Public Sector And Council
Posted 5 hours ago
Expires In 29 Days
Job Description
Based: Angus, DD8 1AN (Hybrid)
Working hours: 36.25 hours per week
Salary: £42,262.08 per annum
Duration: ASAP - April 2026
Our client is looking for a Business and Customer Support Specialist to lead improvements in customer experience, information management, and service delivery. You’ll act as a subject matter expert, managing projects, driving change, and ensuring customers remain at the heart of everything we do.
Key Responsibilities
- Lead customer experience initiatives and resolve escalated issues.
- Design and implement data and information management solutions.
- Monitor budgets and provide financial guidance.
- Coordinate and evaluate change projects.
- Use data insights to shape decisions and improvements.
- Lead teams and support colleagues to deliver positive outcomes.
- Qualified to SCQF level 9 or with substantial equivalent experience.
- Strong knowledge of relevant legislation and policy.
- Experienced in leading people and projects in a customer-focused environment.
- Excellent communicator with strong organisational and analytical skills.
- Adaptable, resilient, and committed to continuous learning.
Tony Baker
tony.baker@pertemps.co.uk
01312 257531
Division 082
Pertemps Edinburgh
Thistle House
21 - 23 Thistle Street
Edinburgh
City of Edinburgh
EH2 1DF
0131 225 7531
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