Customer Experience Researcher
067111804

£11.44 Per Hour

Full Time

Permanent

South Shields, Tyne and Wear

Customer Service And Call Centre

Posted 8 days ago

Expires In 20 Days

Job Description

Pertemps have a fantastic opportunity for a Tele Researcher to join one of our new local clients within the Call centre sector in South shields for a long term temporary position. The right candidate must have great communication skills and be comfortable making cold calls and speaking with people from diverse backgrounds.

This role will be a temporary assignment running up until Christmas and may be extended through to January.  

Responsibilities
  • Conduct Phone Interviews/Surveys
  • Contact respondents by phone (using lists provided) to gather data.
  • Ensure that all questions are answered clearly and thoroughly.
  • Gather and synthesize information based on research goals.
  • Assist with analysis and report writing as needed.
  • Maintain confidentiality of sensitive data
  • Work closely with other team members to achieve research objectives.
Essential experience
  • Excellent written and verbal communication skills.
  • Proficiency in Microsoft Office (Word, Excel, PowerPoint)
  • Accurately record and input data
  • Clear, articulate, and professional phone manner.
Desirable experience
  • Experience within a contact centre environment however this is not essential.
If this role is of interest please apply or for more information please call 0191 255 7977 or email Caitlin.McAndrew@pertemps.co.uk
Jobs With Pertemps

Pertemps

Caitlin McAndrew

caitlin.mcandrew@pertemps.co.uk

01912 557900

Division 067

Pertemps Newcastle

Unit 1 & 2

Blackfriers Court

Newcastle Upon Tyne

Tyne and Wear

NE1 4XB

0191 2557977

View Branch Details
Jobs With Pertemps

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